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Carrier Thermostats

Carrier.

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24-Hour
Emergency Service503-749-1000

5185 Delaney Road, Turner, OR 97392
Oregon Contractor CCB# 159527

Google Rating

4.8

Based on 508 reviews

Mill Creek Heating

4.8

review us on See all reviews

1709593191

Mill Creek Heating helped us out big time! Our 26 year old furnace died & when scheduling - they got us on the calendar three days later for an installation of a new furnace (& removed the old one).I would highly recommend them!

1708966948

I have only positive things to say about Mill Creek Heating. I considered four different HVAC companies for the project. They all sent representatives to assess the site, but Justin's assessment was BY FAR the most thorough and professional, and it became clear to me their solution would be be the best designed and implemented. Since then, then he has done exactly what he said he was going to do, on time, while begin unfailingly polite and professional. Mill Creek bid was not the lowest, but when I consider the 20+ years I need for the system to perform well, and the care and expertise they bring to the work, I think it likely that over the long run Mill Creek will in fact be the most affordable.

1708132977

We are very pleased with Mill Creek Heating and its team. Zach did a fantastic job answering all questions we had as a customer at the site visit, showing up during the installation to help coach the installers and returning after the installation was done to check on the project. There were a few minor hiccups that caused our project to take a few extra days, but the team did a great job. Thank you Mill Creek Heating team for a job well done.

1707949003

Justin and team did a great job with improving our ventilation system in our home and also gave some great recommendations to improve the air quality as well! Highly recommend!

1707863318

This company is outstanding! They communicate superbly and were able to schedule me for an estimate and then a full furnace replacement and everything was complete in just over a week’s time. Amazing. Zac Holt did a fantastic job for me. He fully understood the situation and the need and he met that need with regard to both timing and price. Mill Creek Heating took me from huge headache to sigh of relief quickly and efficiently. I will recommend them to anyone who needs their services. They exceeded expectations and I’d give 10 stars if I could!

1706738751

Zach and Valerie have been awesome. The guys that came to do the work on the furnace and A/C did good work and very quickly!

1706638341

After our 26 year old furnace gave up the ghost we contacted Mill Creek heating. Justin set an appointment and showed up at the scheduled time. Took the time the go through all our options and explained the differences. Very patient and answered all our questions. He came back after the installation and showed us how to program and adjust the programs on the thermostat. Very friendly and very knowledgeable about the product. If you need a furnace or heat pump or air conditioner call Mill Creek and ask for Justin.

1706481786

Justin was awesome. He arrived a few days before the most recent cold snap/ice storm, and I’m sure I had a “deer in the headlights” look after getting a bid north of $24k for a 80% and a bargain brand from a competitor. I was ready to pull the trigger when Justin arrived and took the time to go over my options and showed me I could get a high efficiency Carrier brand with an air purifier and UV scrubber (important to us as we have 3 dogs and foster regularly) for much less. And it was installed before the cold!!Install was easy and the techs were professional and courteous. Justin came back out a few days after install to ensure I was satisfied. I’m have never used this company for maintenance but if it’s half as reasonable and efficient as buying I know who to use from now on!

1704329652

Horrible service. They repeatedly blew off scheduled appointments and pushed me out a month until they could reschedule. When I told them I had no back-up heat when it was too cold for my heat heat pump to work, they couldn't come in less than a month. If you want to be disappointed and without heat, this is the company for you. Wouldn't recommend them to an enemy.

1704213817

What an incredible company! They truly demonstrate tremendous service, knowledge of products, and consistent communication that exceeds all other companies we have used in the past. We will continue to use Mill Creek for business and personal.

Leatta Schroeder

1703172983

Great service!

1703030530

Excellent company, honest and reliable

Maxine Mickelson

1701246005

Thank you for the furnace. We appreciate the gift. Now my family and I can stop freezing.Coming out trying to fix the furnace was beyond protocol. The part wasn't available.

1700966128

Wonderful experience. Of course the heater goes out as it starts to get really cold. Mill Creek was able to come out same day to diagnose. And what do you know, the part I need for an over 12 year old furnace had to be ordered. The guys did a temp fix, got the heat going, and installed the part 3 days later. Super awesome customer service. I would recommend.

1700875660

Very thorough, knowledgeable and professional

1700178552

The installation of my new furnace happened two weeks ago but the walk through and the final city inspection just happened recently. Before too much time goes by, I wanted to tell others how delighted I am with the work and people of Mill Creek Heating. The office folks were always polite and very helpful in going through the billing and scheduling items. Justin was an outstanding person to work with regards to the sales process and all the options we had to work through. I liked how thorough he was in determining our home heating needs and matching furnace options to those needs, and then doing a final walkthrough after the installation. Finally, I was very pleased with the two installers, Brett and Tim. Mill Creek Heating should be proud of these two employees who are on the front line and interact the most with the customer and their home while removing the old furnace and installing the new one. They both were very hard working, courteous, and did an outstanding job on my installation, see the attached photo. Thanks to everyone at Mill Creek Heating.

1700168533

Mill Creek just installed a new XV20i heat pump and air handler system.I was impressed by the the knowledge and professionalism of Ethan and Kendrik the installers.The system is so quite! Trane is a great product and I am sure this one will be even better than my last Trane system.I choose Mill Creek because they offered a veteran discount and they eere quick to scheduled a meeting for the next day. Zach was right on time for our meeting and was able to answer all my questions. These people go th extra step for there customers.

1699713680

Arrived on timeVery Professional

1699652761

Very polite and helpful and system came online after the repair and working like a dream. Great job by the technicians.

1699573761

Worker was very thorough and explained everything he did.

1699484104

1699309133

Wow quick response. Got my thermostat fixed in no time. Great employees

1699299013

Freda Dahlberg Schurr

1699021996

1698957426

I can’t recommend this company enough. More importantly, Doug. I’ve never had better customer service from someone in my life. The last company we used, Air Stars completely took advantage of me not knowing anything, over charged me, didn’t explain anything and installed a unit that wasn’t sufficient for our square footage. Doug, not only fixed our current heating dilemma, but took the time to explain it so I could fully understand, he explained what could help down the road, answered every single question I had without making me feel dumb, took the time to show me the unit & how we can make it more efficient, he had AMAZING customer service and was very personable. I don’t normally leave reviews, but he is worth mentioning. He deserves a raise or something good! Solid guy and we will be using Mill Creek from now on, and asking for him in the future because of our experience today! 10 stars!

1698870100

Bought filters for furnace no

1698867504

Day one Marijuana was liberated from our garden. Day two is when they finally finished in my 1000 square-foot home all they did was replace the heat pump and the furnace. Day three somebody had to be called furnace was working improperly and an outdoor sensor was forgotten by the installation crew. Day four another tech had to be called because our heat pump and furnace ended up being locked on AC 60°. We froze all night and almost the whole day. Finally, the final person that was called had to change out our thermostat the one we had just purchased because of what happened on day two. Finally from Jay five on it seems our unit is working properly. We were never apologize to never given a discount for the extraordinary, horrible equipment combination with service. This house residence is a disabled veteran and a senior citizen so besides all the equipment failures. One night we were stuck at 86° and the next day and night we were stuck at 60° and completely locked out of our system.

1698861332

Helped me set up Trane app. on my phone. Explained how aux heat strips work.

1698788455

Called for service on our HVAC. Tech came out the next day, resolved the issue in minutes. Very pleasant and professional.

Patrick Peterson

1698707469

Chris at Mill Creek went above and beyond normal to solve an installation issue, providing us with the highest quality ductless install. The installers were professional and efficient.

1698698407

The techs were very professional and extremely knowledgeable! I highly recommend Mill Creak!

1698687492

1698435241

Work was done efficiently and units are working well.

1698354769

Very accurate & timely work…well done!

1698354225

As this is our first time using Mill Creek Heating, there is a learning curve for us. Generally speaking, at this time, we are satisfied.

1698079634

Very satisfied with the product and the friendly and informed employees

1697677272

Johnny Andersson

1697323088

1697155983

Paul was great, thorough and offered to clean out my dryer vent which was full of lint

1697134896

I am so impressed with everyone at Mill Creek. They are all professional, friendly, courteous and the work was done quickly and efficiently. I would recommend them to everyone. Thanks Mill Creek.

1697061847

1696990613

We have used them a couple of times and have been pleased with there work. We will continue to use there services

1696977925

This was the second time we have used Mill Creek Heating and have been very pleased with the friendliness an professionalism of the technician. They were there on time, explained what they were doing and left me feeling confident in the work they performed.

William Vander Stelt

1696958340

The service tech knew his job really well, explaining everything he was doing.Service Tech was an A+.

1696890463

Service technician was professional and knowledgeable. He answered all of the questions I had. Will use Mill Creek again .

1696885764

1696868526

The tech called ahead to give ETA and he was here at the time given!!

1696816755

They always make time to explain everything and they are very professional. We appreciate this so much, great company to work with. Always quality work!

1696717013

We had our heat pump maintenance with the CozyPlan (spring/fall). The technician who came was very thorough, professional & friendly. We never had a negative experience with this company!

1696630088

Very thorough service performed.

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