Skip to content

24-Hour
Emergency Service503-749-1000

SCHEDULE SERVICE

Home
Services
Products
Specials
Financing
Company
About Us
News

Testimonials – Heat Pumps Articles

Heat Pump Installation in Albany, OR 97002

November 17, 2023

“Extremely happy with the work Mill Creek provided. Would recommend highly.”

Continue Reading

24-Hour
Emergency Service503-749-1000

5185 Delaney Road, Turner, OR 97392
Oregon Contractor CCB# 159527

Google Rating

4.8

Based on 501 reviews

Mill Creek Heating

4.8

1700966128

Wonderful experience. Of course the heater goes out as it starts to get really cold. Mill Creek was able to come out same day to diagnose. And what do you know, the part I need for an over 12 year old furnace had to be ordered. The guys did a temp fix, got the heat going, and installed the part 3 days later. Super awesome customer service. I would recommend.

1700875660

Very thorough, knowledgeable and professional

Maxine Mickelson

1700468895

1700178552

The installation of my new furnace happened two weeks ago but the walk through and the final city inspection just happened recently. Before too much time goes by, I wanted to tell others how delighted I am with the work and people of Mill Creek Heating. The office folks were always polite and very helpful in going through the billing and scheduling items. Justin was an outstanding person to work with regards to the sales process and all the options we had to work through. I liked how thorough he was in determining our home heating needs and matching furnace options to those needs, and then doing a final walkthrough after the installation. Finally, I was very pleased with the two installers, Brett and Tim. Mill Creek Heating should be proud of these two employees who are on the front line and interact the most with the customer and their home while removing the old furnace and installing the new one. They both were very hard working, courteous, and did an outstanding job on my installation, see the attached photo. Thanks to everyone at Mill Creek Heating.

1700168533

Mill Creek just installed a new XV20i heat pump and air handler system.I was impressed by the the knowledge and professionalism of Ethan and Kendrik the installers.The system is so quite! Trane is a great product and I am sure this one will be even better than my last Trane system.I choose Mill Creek because they offered a veteran discount and they eere quick to scheduled a meeting for the next day. Zach was right on time for our meeting and was able to answer all my questions. These people go th extra step for there customers.

1699713680

Arrived on timeVery Professional

1699652761

Very polite and helpful and system came online after the repair and working like a dream. Great job by the technicians.

1699573761

Worker was very thorough and explained everything he did.

1699484104

1699309133

Wow quick response. Got my thermostat fixed in no time. Great employees

1699299013

Freda Dahlberg Schurr

1699021996

1698957426

I can’t recommend this company enough. More importantly, Doug. I’ve never had better customer service from someone in my life. The last company we used, Air Stars completely took advantage of me not knowing anything, over charged me, didn’t explain anything and installed a unit that wasn’t sufficient for our square footage. Doug, not only fixed our current heating dilemma, but took the time to explain it so I could fully understand, he explained what could help down the road, answered every single question I had without making me feel dumb, took the time to show me the unit & how we can make it more efficient, he had AMAZING customer service and was very personable. I don’t normally leave reviews, but he is worth mentioning. He deserves a raise or something good! Solid guy and we will be using Mill Creek from now on, and asking for him in the future because of our experience today! 10 stars!

1698870100

Bought filters for furnace no

1698867504

Day one Marijuana was liberated from our garden. Day two is when they finally finished in my 1000 square-foot home all they did was replace the heat pump and the furnace. Day three somebody had to be called furnace was working improperly and an outdoor sensor was forgotten by the installation crew. Day four another tech had to be called because our heat pump and furnace ended up being locked on AC 60°. We froze all night and almost the whole day. Finally, the final person that was called had to change out our thermostat the one we had just purchased because of what happened on day two. Finally from Jay five on it seems our unit is working properly. We were never apologize to never given a discount for the extraordinary, horrible equipment combination with service. This house residence is a disabled veteran and a senior citizen so besides all the equipment failures. One night we were stuck at 86° and the next day and night we were stuck at 60° and completely locked out of our system.

1698861332

Helped me set up Trane app. on my phone. Explained how aux heat strips work.

1698788455

Called for service on our HVAC. Tech came out the next day, resolved the issue in minutes. Very pleasant and professional.

Patrick Peterson

1698707469

Chris at Mill Creek went above and beyond normal to solve an installation issue, providing us with the highest quality ductless install. The installers were professional and efficient.

1698698407

The techs were very professional and extremely knowledgeable! I highly recommend Mill Creak!

1698687492

1698435241

Work was done efficiently and units are working well.

1698354769

Very accurate & timely work…well done!

1698354225

As this is our first time using Mill Creek Heating, there is a learning curve for us. Generally speaking, at this time, we are satisfied.

1698079634

Very satisfied with the product and the friendly and informed employees

1697677272

See all reviews Write a review

Services
Products
Specials
Financing
Maintenance
About
Partnerships & Brands
News

© 2023 All Rights Reserved. Privacy Policy Accessibility Statement Site Map

Service

503-749-1000