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Heat Pump Replacement in Other 97358

May 2, 2024

“New home needed an HVAC replacement. Mill Creek scheduled me within a week and the installation was quick and flawless. Justin was great to work with.”

– Eric K.
« Air Conditioning Installation in Salem, OR 97301 » Air Conditioning Repair in Salem, OR 97306
24-Hour
Emergency Service503-749-1000

5185 Delaney Road, Turner, OR 97392
Oregon Contractor CCB# 159527

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Google Rating
4.8
Based on 547 reviews
Mill Creek Heating
4.8
review us onSee all reviews
Larry Hubble
Larry Hubble
1742016206
Marc Norton
Marc Norton
1741904301
Brian did an amazing job! He was able to fix the problem. He was friendly and knowledgeable!
lisa janz
lisa janz
1741882226
They were prompt and very professional and were happy to answer all my questions.
Susan Schechter
Susan Schechter
1741825847
Tim, our technician, was able to diagnose the issue with our heat pump effectively and provided a comprehensive explanation of the problem we are having, as well as a reasonable estimate for repairs. We've been very satisfied with the prompt, friendly, and timely service we've received from Mill Creek for years.
spk
spk
1741705489
very thorough and professional
Charles Petit
Charles Petit
1741572607
Michael has been great for us over the past few years troubleshooting and servicing our geothermal unit. Highly recommended
Ang ela
Ang ela
1741532703
Excellent service and explained how to clean the air conditioner in the summer time.
tonya rapp
tonya rapp
1741446350
saul lincer
saul lincer
1741403241
Good people, great service.
Debbie Knupp
Debbie Knupp
1741054550
Annie Potter
Annie Potter
1741019496
Polite and professional. In and out of there in no time.
Lj Lougee
Lj Lougee
1740981226
Barbara Berry
Barbara Berry
1740808261
I’ve always experienced efficient and honest service from Mill Creek Heating
james ely
james ely
1740684321
All very professional. Called before arrival
Arrived on time. Easy to work with.
Ashley Bender
Ashley Bender
1740587370
Andy came out to do service/maintenance on our heat pump and furnace. He was quick and did a great job and answered questions.
Nick Bild
Nick Bild
1740443585
Mill Creek comes out twice a year to inspect and maintain my HVAC system. They are knowledgeable, friendly and professional. Their service techs are very personable and know what they are doing. Great company!
Ethan Wilson
Ethan Wilson
1740423240
Greg Howard
Greg Howard
1739329078
We recently had Mill Creek Heating inspect and upgrade our HVAC system. We’ve already noticed the significant air quality improvements.
All the employees were very helpful and professional.
Tom Davalos
Tom Davalos
1739141732
Zach Holt was very thorough in his presentation. He made sure we understood the type of system we had and our best options to get everything up and running.
Kelly Mix
Kelly Mix
1738612006
We've used Mill Creek Heating for more than a decade to service our HVAC system. They have always provided outstanding service.
So, in January 2025 when we needed to replace our 28 year old system, it was a no brainer for us to go with Mill Creek Heating. True to form, they completed the work on the schedule promised and at the quoted price. Their staff, including the technicians that worked hard to keep the old system going, to the comfort specialist who prepared our quote, the office staff, and installers...are all polite, professional, and just plain easy to work with.
Melissa Johnstone
Melissa Johnstone
1738340209
We had new duct work put in our home. The team at Mill Creek were professional, kind, and answered all our questions. Thank you so much and Great job!
Erica Puopolo
Erica Puopolo
1736824209
Our maintenance technician was friendly and knowledgeable, he was thorough with our HVAC equipment and we felt good about the service overall. We will continue using them in the future. However, the technician wore his shoes in the house without asking (and came in without knocking multiple times which I’ve never had a service professional do) and tracked dirt into our guest bedroom and in our nursery (on our white rug!!). Please where booties or take off shoes in people’s homes.

Edit: Mill Creek called me and made it right, and I have since used them for other services - including when our furnace went out, and I have had nothing but positive experiences!
Doug Johnson
Doug Johnson
1735521897
Shirley Toy
Shirley Toy
1734153306
My neighbor referred me to Mill Creek Heating after he had his heat pump replaced and I decided to have our aging system replaced. Zach was very informative and knowledgeable and helped me choose the best system for our residence. The two young men that did the installation were great and finished the job perfectly. They also showed me an obvious flaw in our previous system where the air intake was loose and hanging a couple of inches below where it should have been flush to the bottom of the house! We will continue to use them for heating and cooling needs in the future!
grant ort
grant ort
1733321287
from breakdown to replacement was only 5 days mill creek did a great job city didn't show for there app maybe next week but mill creek heating is a great company
Steve Zsiros
Steve Zsiros
1732898474
We called the Mill Creek Heating to give us an estimate of replacing our 30 yrs old furnace & A/C system.Justin came to our home,he explaned to me several different options of the system they offered.He was not pushy at all,polite,friendly true gentleman.When my wife and I choosed the right,affordable offer,we called the company again.The 3 men crew came on time,the started working on the system at 9.20 AM.By the time at 3.10 PM the furnace was running,as well as the A/C was tested.What a feeling was for us after 34 days without heating! Awesome job guys! Thank you!
Cindee M
Cindee M
1732750181
I had my Lennox furnace tuned up & a small part needed repaired. Glad I did this before the cold weather hits! I would use this company again.
rationalthought
rationalthought
1731089580
Terrible people Rude. Spoke for 20 minute with a person who was going to order a part under warranty. Never did. Denied they spoke with me. Wanted to scam me out of a 120 dollar diagnostic even though I had the part number and had other tech out who diagnosed the problem.
Carla Mereduth
Carla Mereduth
1728940577
Justin gave us several options to chose from and listened to what we needed because this was a rental. Equipment was installed very professionally.
Nathan Jones
Nathan Jones
1727147292
I had Mill Creek replace our furnace and condensing unit. I am a mechanical engineer, and know a lot about the HVAC equipment. I found that Mill Creek's team was very well versed in local building Codes and Standards, State and Federal Tax incentives, their Carrier product line, and were able to address all my additional custom components I desired.

Their install team was skilled and qualified to do the work, I also found them very east to talk to and they had very good communication skills about project timelines and installation changes due to unforeseen home layout characteristics.

I am very glad that I chose Mill Creek for my work, I will be using them for future projects, and I recommend them to anybody looking for HVAC work to be done correctly, efficiently, and cost effectively.
Taresa Mogle
Taresa Mogle
1724888697
I was very satisfied with the work that was done & the employees are all a joy to deal with. They were very easy to work with through the whole process. I totally recommend this company.
Terry Sheldon
Terry Sheldon
1722638245
Kathy Roberts
Kathy Roberts
1722283422
Mill Creek Heating did an amazing job on Installing our new air conditioner. The technicians went above and beyond. Thank you!!!
John Mahar
John Mahar
1720577528
We have a geothermal furnace that went on the blink. Michael came out and within an hour or so had the furnace working perfect. I felt like he knew exactly what was wrong with in minutes and had it fixed. I'd recommend Mill Creek as an honest well trained company.
joe thurman
joe thurman
1720555979
Had gotten great service, but still haven't received monthly payment, of $146
DoneRite Plumbing & Drain LLC HACKNEY
DoneRite Plumbing & Drain LLC HACKNEY
1720540035
We called around 5:45pm last night and left a message with the answering service about our office AC going out. We had a technician show up around 7:50am the following morning and had us back and running within an hour. AMAZING SERVICE! And can't thank them enough for getting here asap. We really appreciate your team, thank you so much again! - Your Neighbors at DoneRite
BRIAN FRAZIER
BRIAN FRAZIER
1720458198
I would highly recommend Mill Creek Heating for all your HVAC needs. They did an awesome job for me with a heat pump we had installed above 5 years ago. We had a small Capacitor go out late Sunday evening duringthehot dayofthe summerso far. I called the emergency number and Brian the service technician called me right back , came out late on Sunday night, fixed the problem. Nice cool evening! Great technician, thanks Brian!
Josh Price
Josh Price
1718653930
Great service! Mill Creek Heating just installed a new AC unit and redid some bad ductwork issues. Highly recommend these guys!
Matt Wilson
Matt Wilson
1717180304
Great pricing, fast, professional service. I would highly recommend.
casey tomooka
casey tomooka
1715631423
Every person that I have interacted with at Mill Creek has been incredible. From the estimator to the front desk to the installation team, all fantastic.

I had a 40-year-old furnace in my house and I wanted to upgrade to have AC. Justin walked me through every possible option that I had and explained the differences between the options (including long-term, and short-term savings). They were able to look up any discounts and rebate programs with my electric and gas company and apply those. I never felt pressured to buy anything or to pick one option over the other. I ended up replacing the entire unit and opting for a heat pump.

I have a family member that does HVAC in another state, and I asked him to review my estimates to make sure I wasn’t being overcharged or ripped off. He said that all of the estimates were priced right where they should be and there wasn’t anything I was being offered that I didn’t need.

I’m very happy with Mill Creek. 10/10.
Eric Keefer
Eric Keefer
1715552338
Justin helped us set with a replacement HVAC system and he was wonderful.
Mercedes Lewis
Mercedes Lewis
1715469694
Troy Griffith
Troy Griffith
1715303400
Professional, thorough, detail oriented and efficient. Absolutely recommend.
David Davids
David Davids
1714836744
a satisfied customer.
Michael Holman
Michael Holman
1713586531
We needed a new heating and air conditioning unit. They came out and assessed the situation in a quick time frame and got us options and took time to go over all our questions. Once we picked what we wanted, they scheduled the installation and took care of everything within days.
Bronson Utter
Bronson Utter
1709593191
Mill Creek Heating helped us out big time! Our 26 year old furnace died & when scheduling - they got us on the calendar three days later for an installation of a new furnace (& removed the old one).

I would highly recommend them!
Brett Walter
Brett Walter
1708966948
I have only positive things to say about Mill Creek Heating. I considered four different HVAC companies for the project. They all sent representatives to assess the site, but Justin's assessment was BY FAR the most thorough and professional, and it became clear to me their solution would be be the best designed and implemented. Since then, then he has done exactly what he said he was going to do, on time, while begin unfailingly polite and professional. Mill Creek bid was not the lowest, but when I consider the 20+ years I need for the system to perform well, and the care and expertise they bring to the work, I think it likely that over the long run Mill Creek will in fact be the most affordable.
Ashley Juarez
Ashley Juarez
1708132977
We are very pleased with Mill Creek Heating and its team. Zach did a fantastic job answering all questions we had as a customer at the site visit, showing up during the installation to help coach the installers and returning after the installation was done to check on the project. There were a few minor hiccups that caused our project to take a few extra days, but the team did a great job. Thank you Mill Creek Heating team for a job well done.
Buddy Puckett
Buddy Puckett
1707949003
Justin and team did a great job with improving our ventilation system in our home and also gave some great recommendations to improve the air quality as well! Highly recommend!
Cheryl Taylor
Cheryl Taylor
1707863318
This company is outstanding! They communicate superbly and were able to schedule me for an estimate and then a full furnace replacement and everything was complete in just over a week’s time. Amazing. Zac Holt did a fantastic job for me. He fully understood the situation and the need and he met that need with regard to both timing and price. Mill Creek Heating took me from huge headache to sigh of relief quickly and efficiently. I will recommend them to anyone who needs their services. They exceeded expectations and I’d give 10 stars if I could!
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