Reviews

Excellent
Mill Creek Heating
4.8
Based on 583 reviews
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Randy Y
Daniel is always super nice and professional. He took his time to ensure the right diagnosis.
Mason Byrd
Very nice people. The after hours customer service was friendly. The technician that came to the house was family friendly. I was at work and my wife felt respected and included. The technician gave me a call at the end to inform me of the work and future recommendations. Great pricing.
Tony Van Handel
Leslie Thomas
Scott arrived right on time. Explained exactly what needed to be done and the cost. Thorough and efficient. I really appreciated the extra effort in helping educate me on my HVAC unit and troubleshooting issues that may come up.
Valley Green
We have the most amazing tech Michael. He really knows his stuff. We always wanna have him at our home.
Jane Peterson
He determined that the electronic air filter was arcing and required repair/replacement. I got a quote the other day, which I assume is for a replacement of the entire unit; the quote didn't specify part replacement or entire unit replacement, so I'm unclear about that. We also talked about using a "standard" air filter in that place which would require a bit of sheet metal to accommodate the size difference between the filter and the chamber. I told him I would. like to pursue that in the immediate future instead of going ahead with the expense of replacing the entire unit now, but I haven't heard back on cost or timing.
Scarlett & Shyla Biron
Came out within 2 hours of me calling on a hot Friday afternoon! Fixed the issue right away & got my house nice & cool! Very professional & efficient. Highly recommend!
Vickie Cisewski
Tim dropped off a box of filters for me. Yes nice to meet him.
Mary Alice Mossburger
Daniel visited today for semi-annual checkup. Great job! Thank you, see you in the fall.
Ethan Wilson
Response from the owner:Thank you for the 5 star review Ethan!
Nick Blackman
Micheal is an excellent service technician any one that has mill creek heating out for service ask for him absolutely the best.
Arnie Lowder
I appreciated the quick service (same day I called). They stood by the part they installed last year but broke. It was 12 days after the part warranty expired, but they honored it anyway. Friendly service, too!
Kim Garner
We have a yearly maintenance on our AC and furnace. The technician always does a thorough job! I would recommend Mill Creek!
Daniel did a great job!
Response from the owner:Thank you for the review Kim. We appreciate your business and trusting Mill Creek with your heating and cooling needs.
Ken Pugh
Friendly and efficient!
Response from the owner:Thank you for the review Ken!
Wendy Jackson
Very professional and courteous. They work very hard and get the job done. I highly recommend this company to anyone needing HVAC services.
Response from the owner:Thank you for the review Wendy! 🙂
Doris Jared
Friendly and very informative on work done.
Response from the owner:Thank you for the review Doris! 🙂
Terri Siner
Bi-annual service persons have been great
Response from the owner:Thank you for the review Terri! 🙂
Anne Smalley
Michael was fantastic. He always shows his care not just for all equipment but for all individuals! Answers all questions and is very caring! Excellent worker and always caring!
Response from the owner:Thank you for the review Anne! Michael is a wonderful tech and we are so thankful for him! 🙂
Tami Henry
Service person was great!
Response from the owner:Thank you!
Marc Norton
Brian did an amazing job! He was able to fix the problem. He was friendly and knowledgeable!
Response from the owner:Thank you for the review Marc!
Nelson Zarfas
Mill Creek Heating has always been very helpful and thorough when servicing our equipment. We recently had an emergency situation and they were able to come and fix the problem the very next morning.
Response from the owner:Thank you for the review Nelson! We appreciate your trust in us and glad your emergency was handled in a timely manner. 🙂
Thomas Redfern
Redfern is the nom de plume of Calvin Steck. Our representative was diligent, thorough, and pleasant. We are very pleased with his competence and genuine kindness.
Response from the owner:Thank you for the review Thomas!
Ed O'Neil
Mill Creek and Wes that came out to our place to do an annual service and inspection was wonderful. In fact our whole experience with Mill Creek and their crew has been professional in every way. I highly recommend them for your heating and cooling needs.
Response from the owner:Thank you for the review Ed. Wes is outstanding and we are thankful for your business!
Tina M. Piearcy
They are always super nice and get up to see us within a day or two. They also are very helpful to walk us through how to do things over the phone.
Response from the owner:Thank you for the review Tina! We are thankful, we can always be of help!
Kimberly Dukes
We have used them a couple of times and have been pleased with there work. We will continue to use there services
Response from the owner:Thank you for the review Kimberly.
Onica Kibby
Response from the owner:Thank you for the 5 star review Onica!
JKAdaptations
Response from the owner:Thank you for the 5 stars! 🙂
Donna Davis
Wes came out & serviced our furnace and ac unit. He called ahead to let us know he was on his way & arrived when he said he would. He was very personable, knowledgeable and took his time to explain what he was going to do. His communication was excellent on every aspect of this service call.
We enjoyed meeting him and feel like Mill Creek is a caring, competent company!
DDavis
Response from the owner:Thank you so much for the review Donna! Wes is an outstanding team member and we are thankful to have him! 🙂
Kris Laurance
Mill Creek has been very dependable for us for over 10 years.
Response from the owner:Thank you for the review Kris and thank you for trusting us with your HVAC needs the past 10 years! We look forward to the future. 🙂
Julie Balestreri
Response from the owner:Thank you for the review.
Lester Mcmyne
Customer service is amazing and very friendly. Justin was awesome in giving us all options and estimates for replacing our furnace/ac unit. Very prompt in scheduling the work. Techs were very knowledgeable, thorough and quick.
We have used Mill Creek Heating for years and will continue to.
Response from the owner:Thank you for the review Lester! Justin is a wonderful comfort specialist and we look forward to servicing your home in the continued future! Thank you for the years of support. 🙂
Nik Hanson
Detailed attention. Nice presentation of findings and appropriate follow up plans. Great experience.
Response from the owner:Thank you for the 5 star review Nik!
Mark Godfrey
My heat pump was not working properly this morning and they were able to come and fix it by early afternoon. The technician was very professional and efficient. They are a great company.
Response from the owner:Thank you for the review Mark. We are happy your heat pump was fixed and back up and working for you. Wes is a wonderful technician. 🙂
Scot Thomas
On time. Technician was pleasant and knowledgeable. Very respectful. Answered any questions I had. Great experience! *****
Response from the owner:Thank you for the review Scot. 🙂
Tom Dunlap
Response from the owner:Thank you for the 5 starts Tom!
Bobbie Alexander
As Always, Mill Creek Heating and Their Staff are Number One for Customer Service, and any other Services that are required. Service Tech was prompt, courteous, and was great with answering any questions. Love that shoe booties are worn inside. Thank You Very Much!
Response from the owner:Thank you for the review Bobbie.
Kitrena Walton
They were on time and the technician was very nice and got our furnace done quickly.
Response from the owner:Thank you for the review Kitrena!
Roberta Lincoln
All your techs and office staff have been so pleasant and easy to work with. They tell us when/if they find safety concerns… and offer solutions. We love working with Mill Creek Heating/Air Conditioning!
Response from the owner:Thank you for the review Roberta!
Bruce Johnson
Our technician Daniel was professional, prompt and courteous, treated our home with respect (wore shoe covers and careful with equipment). We will recommend to others, their quality products and workmanship.
Response from the owner:Thank you for the review Bruce. Daniel is a wonderful technician! 🙂
Karen Grisham
Arlen came do do my regular maintenance and fix my ‘no heat’ problem. He found the culprit and had the part with him so I could warm up right away! Price was fair and there was no charge for the checkup on the maintenance plan. I would highly recommend Mill Creek Heating , especially the maintenance plan ( I have older equipment so it’s invaluable!)
Response from the owner:Thank you for the 5 star review Karen.
Denny Wyza
Jim Valyou
Very pleasant to work with and very efficient.
Response from the owner:Thank you for the review Jim.
david crowe
Mandi in the office is very helpful and polite. Service was great Thank you
Response from the owner:Thank you for the review David, Mandi is wonderful.
Mark Chilton
Mill Creek has keep my heating and cooling equipment in top condition for years. I highly recommend their bi-yearly tune up program, the Cozy Club.
Response from the owner:Thank you for trusting us with all of your HVAC needs Mark.
Judy Baszniak
Response from the owner:Thank you for the 5 stars Judy.
Dixie Dutch
Scott performed the needed service of our air conditioning unit in a professional manner. He called us to indicate he was in his way to our house. He arrived shortly thereafter. He was very competent and knew what needed to be done. He replaced our furnace filter and he also did other required tests of the HVAC system. I really appreciate his expertise. I highly recommend Scott.
Response from the owner:Thank you for the review Dixie. Scott is a wonderful technician and we are so glad to have him on our team. 🙂
Peggy Foster
Daniel was very polite, thorough and explained things well. The only thing I would like is an itemized statement showing the cost of each item rather than just a total. I should have asked for it but didn’t. Thank you.
Response from the owner:Thank you for the review Peggy. Daniel is a wonderful technician. Please check your email as an itemized invoices was sent to you. 🙂
Robyn Pekarek
Great service on our system and infirmities feedback about how to keep it running smooth
Response from the owner:Thank you for the review Robyn!
Kendra Kimbirauskas
Response from the owner:Thank you for the review Kendra!
Larry Hubble
Response from the owner:Thank you for the 5 stars Larry.
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Gas Furnace Maintenance in Dallas, OR 97338

“Wes was GREAT! Very polite, courteous and even paid attention to our puppy. Very efficient and thorough with his inspection and assessment of the equipment. ⭐️⭐️⭐️⭐️⭐️ !!!!!”
- Stephen S.

Gas Furnace Repair in Salem, OR 97306

“Andy was able to come early to accommodate a vet appointment in the afternoon. Getting the furnace back on line was quick. Thanks for the great service!”

- Donna O.

Gas Furnace Maintenance in Dallas, OR 97338

“Scott did a great job. He is thorough with maintenance, answers my questions, and explains how to take care of things between maintenance visits.”

- Derek G.

Gas Furnace Maintenance in Salem, OR 97304

“Scott was efficient, kind, explained all he was doing. He worked within tight spaces and stayed with the task until finished. I have always felt safe with him in my home.
In addition to servicing the AC he cleaned portions of the furnace.”

- Sally F.

Maintenance Maintenance in Salem, OR 97302

“Excellent, efficient, and meticulous care in inspection and maintenance of gas furnace, air conditioners, and gas-burning parlor fireplace: a genuine professional, and a genuine pleasure with whom to deal.”

- Calvin S.

Gas Furnace Maintenance in Keizer, OR 97303

“Very detailed check items 2 or 3 times made sure running efficient. Your team is outstanding. Friendly and detailed. Thank you all. For quality services and maintenance”

- Bob O.
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