Reviews

Excellent
Mill Creek Heating4.9
Based on 810 reviews
Scott Larsen
11 hours ago
Zach was amazing to work with, I was looking to replace an old ac unit, he gave us 4 options, 2 being heat pumps, which we hadn’t considered, and that’s what we chose, very happy.
Natalie Levesque
14 hours ago
Wes was very professional. Answered all my questions and did great job getting my air conditioning repaired the same day. Would highly recommend Mill Creek and Wes. Will use them again
Gabe K
2 days ago
Tracy DeGandi
3 days ago
Fast, friendly and knowledgeable! Everything you can ask for, thank you!
Jan Coll
3 days ago
Installers were great, service was timely and couldn't recommend them more!
Peggy Mangis
4 days ago
Mill Creek was on time, has been a long time here adjusting things and are coming back another day. The man knows what he’s doing I am so happy with their work. This company cares about the work they do.
Excellent experience with Mill Creek Heating! Our new A/C installation was smooth and stress-free. The team was professional, communicative, efficient, and delivered great service. Highly recommend!
Susan Bailey
5 days ago
Andrew Jensen
5 days ago
There’s a problem with this messy. Andrew Jensen’s name is at the top of this page. He is our son and lives in Seattle.
Kelsey Stevens
6 days ago
We will only ever use Mill Creek. We have gone through them in the past with our last house and they were great! When purchased our new home we needed some help getting things in order. Once we got a quote and agreed to proceed, everything was so quick! A couple guys come out and install a new system and it was a fantastic experience. They were efficient and very professional! All the staff we have encountered have been so kind and knowledgeable. 10/10 service!
Roger Goodwin
6 days ago
The person representing Mill Creek was very thorough in explaining our options and the cost of each. There was a couple problems during the installation and these were taken care of promptly
George Burt
7 days ago
The serviceman was great
Doris Jared
1 week ago
Friendly and very informative on work done. Great customer service. Always friendly.
Response from the owner:Thank you for the review Doris! 🙂
James Munson
1 week ago
Dan was very helpful in giving us the best advice and.did his work completely
Response from the owner:Thank you for the 5 star review James!
Sherri Lewis
2 weeks ago
Bronson Utter
2 weeks ago
Mill Creek Heating - Tim very professional, courteous, and efficient! Found a refrigerant leak, charged the a/c & confirmed everything was good before he left. I would highly recommend!
Response from the owner:Thank you for the review, enjoy your new furnace!
Severn Thomas
3 weeks ago
Wes was great! Very efficient, friendly and professional. I recommend Mill Creek.
Douglas Elkins
3 weeks ago
Tim Yount
3 weeks ago
Very professional
Rick W
4 weeks ago
Heat pump malfunctioned. Tec went through system explaining each test. Discovered fan or control board had a hitch that corrected itself while testing. Now on watch to see if problem happens again so it can be sorted.
Pat Spaeth
4 weeks ago
Daniel did a great job. Very polite and respectful
Joshua Hollin
4 weeks ago
Our technician Anthony was very professional and thorough for our service today. Mill Creek heating is always great to work with!
Response from the owner:Thank you for the review Joshua!
Beverlee Mix
1 month ago
Very thorough service performed. Friendly and clean technician.
Response from the owner:Thank you for the review Bev!
Cindy Sinor
1 month ago
Mandi McFarlin
1 month ago
Daniel was very knowledgeable and thorough when performing my preventative maintenance. He explained everything he was doing along the way and why. He recommended some parts to be replaced so we can have a comfortable summer with our cooling system before Summer hits. I signed up for a maintenance agreement that includes filters, to keep my equipment performing at its highest efficiency. I highly recommend Mill Creek Heating.
Michael Paul
1 month ago
Very accurate & timely work…well done!
Response from the owner:Thank you for the review Michael.
Vickie Cisewski
1 month ago
Scott came and did maintenance on the air conditioning and cleaned out the dryer vent, which was really full of lint. I have notice a big difference in drying my clothes. Thanks Scott your your service.
Response from the owner:Thank you for the review Vickie! 🙂
Robert Guenther
1 month ago
Response from the owner:Thank you for the review Robert!
sar richards
1 month ago
Anthony provided good service and installed an air purifier. We were given no instructions on the purifier works, what the numbers mean, apparently there is an app. We called and ask for info and never got a call back. For the cost is call back would have been nice. Reconsidering Mill Creek
Response from the owner:Thank you for the review Sar! Daniel is an outstanding technician!
Tami Henry
1 month ago
Service person was great!
Response from the owner:Thank you!
Susan Stalnaker
1 month ago
I've been using Mill Creek for many years. They're professional and affordable. Just recently had Wesley do maintenance on my rental house. He did a very thorough job!
Janelle Burford
1 month ago
Justin was awesome! He explained everything. Took the time to go over my new thermostat. Was kind and funny too.
Richard Wallace
1 month ago
A/C went out over long weekend. Mill Creek called early Tuesday. Charlie here before 8 am and fixed the problem. Also took the time to check the furnace. Much appreciated.
Response from the owner:Thank you for the 5 star review Rick. We are glad everything is working for you now.
Chris Pfeifer
1 month ago
Bruce Myers
1 month ago
Very friendly and professional!
Jim Stillinger
1 month ago
When we know Michael with Mill Creek is going to take care of our needs with our geothermal. We are confident it will be taken care of well! We are very thankful that he is a part of the Mill Creek team. He always has a great attitude and is extremely knowledgeable on our system.
Mark Stevens
1 month ago
Rob Prince
2 months ago
The technician, Daniel, was very kind, respectful, experienced, and knowledgeable. It was a pleasure working with him!
Chris Malm
2 months ago
Excellent service. Tim was very professional and kept us informed throughout the work. Mill Creek is fortunate to have him as an employee.
Joshua James
2 months ago
Response from the owner:Thank you for the 5 stars Joshua!
Kimberly Dukes
2 months ago
We have used them a couple of times and have been pleased with there work. We will continue to use there services
Response from the owner:Thank you for the review Kimberly.
Joene Runkle
2 months ago
Response from the owner:Thank you for the 5 stars Joene!
Jeff Murray
2 months ago
I’m very happy that, after getting many quotes, we chose Mill Creek as our supplier/contractor when we replaced our existing HVAC system. Our first meeting with Justin (comfort care specialist 👍) went better than I expected. There was no high pressure sales pitch at all. It was a straight up discussion of our needs and what Mill Creek had to offer. We were presented with several options, all of which were perfectly suited for our home. There was zero pressure to pick any particular model. The decision was ours and easy to make. The installation was smooth, and the results were everything I expected. Excellent work by the team, and great follow up by Justin and his staff. I’m very pleased with the results and the entire experience. I would highly recommend the Mill Creek team if you’re looking for repairs or replacement of anything in your home system. Thanks guys! Jeff & Dianne
Response from the owner:Thank you for trusting our team with your HVAC install Jeff & Dianne. We’re thrilled to hear that Justin and the crew made the entire process comfortable and informative. Thank you again for choosing Mill Creek, we’re always here if you need us in the future!
Sabrina Kent
2 months ago
Always great!
Response from the owner:Thank you for the 5 stars Sabrina!
William Renfroe
2 months ago
Response from the owner:Thank you for the 5 stars William!
Jen Rahn
2 months ago
Response from the owner:Thank you for the 5 stars Jen!
Sarah Lutz
2 months ago
This company is just the best. Andy our tech was super professional and got the job done!
Response from the owner:Thank you for the review Sarah! Andy is wonderful!
Harold Thompson
2 months ago
Great service and reasonable rates!!
Response from the owner:Thank you for the review Harold!
jim and lisa bader
2 months ago
Daniel was on time, polite, he told us what he was doing and why. He checked out everything and found some issues and told us the cost. We went for the repairs. Area was clean and picked up after work was done and friendly. He knew what he was doing. ,
Response from the owner:Thank you for the review Jim and Lisa! Daniel is outstanding! We truly appreciate your trust in us and look forward to helping you again in the future!
Manfred Hauck
2 months ago
Response from the owner:Thank you for the 5 star review Manfred!


“Your employee showed up at the time that had been arranged. He worked diligently on the problem we had with our heat pump. He solved the issue and arranged future work that will assure the heat pump will work on a longer term basis. I was completely satisfied with his efforts and look forward to the long term solution.”

- Mike L.

“We purchased our AC unit from Mill Creek 3yrs ago…Had issue with AC & condensation pump not coming on at all.. Wes came out and found that it was the pump that had gone bad. He didn’t have a replacement pump because he had used it on service call before mine. He drove to get one and returned, which was great because most places say they would have to come back tomorrow, I’ve had it happen before..
He replaced the pump and made sure everything was working. Have had regular maintenance done with Mill Creek several times and have been happy with service.. Wes was very knowledgeable and did a great job!!
Thank You Wes & Mill Creek”

- Willette B.

“Ken came, diagnosed the water heater issue, called the company and advocated for us. This water heater has given us issues since moving into our new home in August of 2023. Ken got the company to realize this water heater has been worked on numerous times without a resolution. Once the water heater company listened to information Ken gave them, they agreed to replace the water heater.
Ken and another person came today, 05/22/2025 and replaced the water heater. We are so relieved and finally have hope the new water heater will be the solution after almost 2 years of dealing with hot water issues and alarms going off.
A big thank you goes out to Ken for advocating on behalf of the customer.”

- Peggy H.

“Have used Mill Creek for over 10 years They are everything a consumer is looking for: personal, knowledgeable, punctual. They give accurate information about what you may need, but never push you to buy. My technician, Daniel Manzo, has serviced my furnace and A/C several times. Not only a great employee but a trusted friend. If Daniel is here, I know my home will be well cared for and maintained. Daniel and Mill Creek are outstanding!”

- Susan V.

“Wes was GREAT! Very polite, courteous and even paid attention to our puppy. Very efficient and thorough with his inspection and assessment of the equipment. ⭐️⭐️⭐️⭐️⭐️ !!!!!”

- Stephen S.

“Andy was able to come early to accommodate a vet appointment in the afternoon. Getting the furnace back on line was quick. Thanks for the great service!”

- Donna O.

“Scott did a great job. He is thorough with maintenance, answers my questions, and explains how to take care of things between maintenance visits.”

- Derek G.

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