We called for an a/c repair and they came out the same day. Really nice and professional and they fixed the problem quickly. I would highly recommend them.
We had our semi-annual check of our HVAC system today. As always, the Mill Creek representative was on time, gracious, and thorough. We appreciate their expertise and how they so business.
Easy to schedule. The tech was knowledgeable and friendly. After using several heating and cooling business, this is one to choose. Very happy with them.
Response from the owner:Thank you for the review Katrina. We look forward to working with you in the future. 🙂
Having to change my review down to one star and it's very upsetting called you guys out a year ago because we were having problems with the other company cleaning our air conditioner your technician advised that my blower wheel needs to be removed from my machine every 6 months and cleaned, what you guys have come out and done twice and now all of a sudden I have had over three technicians and a boss at my house my blower wheel has not been removed an my machine is still freezing over causing me to have to cancel my day because this is located in my business. I'm really at a loss of words you're one of the largest companies around and I don't understand why you don't have a technician that can remove my blower wheel as you have done in the past. Instead you keep sending someone out that does not remove the blower wheel an tells me everything is working properly and as soon as they leave my machine freezes over. My machine is less than 6 years old and considering a very experienced technician said the blower will needs to be removed and that is the only thing that fixes this problem I am not understanding why you guys do not fix my problem when I am willing to pay. Considering the multiple conversations and problems there has been with my unit and getting it clean this time I would definitely expect to have heard from someone to check and make sure my machine is working properly but it kind of feels like you just want us to go away
Response from the owner:Thank you for the 5 stars Tonya!
Our AC was not producing cold air and we called for diagnosis. Anthony came out and found our fan unit had died and may have affected other control parts. He was quick to determine what we needed and ordered the parts. We have a tech coming tomorrow to replace the fan and other parts. Thanks very much.
Response from the owner:Thank you for the review Scott!
Zach was amazing to work with, I was looking to replace an old ac unit, he gave us 4 options, 2 being heat pumps, which we hadn’t considered, and that’s what we chose, very happy.
Response from the owner:Thank you for the review Scott!
Wes was very professional. Answered all my questions and did great job getting my air conditioning repaired the same day. Would highly recommend Mill Creek and Wes. Will use them again
Response from the owner:Thank you for the review Natalie! Wes is wonderful and we are thankful to have him on our team, we are glad to hear your AC was repaired same day and everything is working again!
Mill Creek was on time, has been a long time here adjusting things and are coming back another day. The man knows what he’s doing I am so happy with their work. This company cares about the work they do.
Response from the owner:Thank you for the review Peggy!
Excellent experience with Mill Creek Heating! Our new A/C installation was smooth and stress-free. The team was professional, communicative, efficient, and delivered great service. Highly recommend!
Response from the owner:Thank you for the 5 star review!
We will only ever use Mill Creek. We have gone through them in the past with our last house and they were great! When purchased our new home we needed some help getting things in order. Once we got a quote and agreed to proceed, everything was so quick! A couple guys come out and install a new system and it was a fantastic experience. They were efficient and very professional! All the staff we have encountered have been so kind and knowledgeable. 10/10 service!
Response from the owner:Thank you for the review and trusting us all these years with all of your HVAC needs Kelsey!
The person representing Mill Creek was very thorough in explaining our options and the cost of each. There was a couple problems during the installation and these were taken care of promptly
Response from the owner:Thank you for the review Roger!
Mill Creek Heating - Tim very professional, courteous, and efficient! Found a refrigerant leak, charged the a/c & confirmed everything was good before he left.
I would highly recommend!
Response from the owner:Thank you for the review, enjoy your new furnace!
Heat pump malfunctioned. Tec went through system explaining each test. Discovered fan or control board had a hitch that corrected itself while testing. Now on watch to see if problem happens again so it can be sorted.
Response from the owner:Thank you for the review Rick!
Daniel was very knowledgeable and thorough when performing my preventative maintenance. He explained everything he was doing along the way and why. He recommended some parts to be replaced so we can have a comfortable summer with our cooling system before Summer hits. I signed up for a maintenance agreement that includes filters, to keep my equipment performing at its highest efficiency. I highly recommend Mill Creek Heating.
Response from the owner:Thank you for the 5 star review Mandi!
Scott came and did maintenance on the air conditioning and cleaned out the dryer vent, which was really full of lint. I have notice a big difference in drying my clothes. Thanks Scott your your service.
Response from the owner:Thank you for the review Vickie! 🙂
Anthony provided good service and installed an air purifier. We were given no instructions on the purifier works, what the numbers mean, apparently there is an app. We called and ask for info and never got a call back. For the cost is call back would have been nice. Reconsidering Mill Creek
Response from the owner:Thank you for the review Sar! Daniel is an outstanding technician!
I've been using Mill Creek for many years. They're professional and affordable. Just recently had Wesley do maintenance on my rental house. He did a very thorough job!
Response from the owner:Thank you for the review and trusting us for many years with your HVAC needs Susan!
A/C went out over long weekend. Mill Creek called early Tuesday. Charlie here before 8 am and fixed the problem. Also took the time to check the furnace. Much appreciated.
Response from the owner:Thank you for the 5 star review Rick. We are glad everything is working for you now.
When we know Michael with Mill Creek is going to take care of our needs with our geothermal. We are confident it will be taken care of well! We are very thankful that he is a part of the Mill Creek team. He always has a great attitude and is extremely knowledgeable on our system.
Response from the owner:Thank you for the review Jim! Michael is outstanding and a wonderful asset to our team!
“They always make time to explain everything and they are very professional. We appreciate this so much, great company to work with. Always quality work!”
