Reviews

Excellent
Mill Creek Heating4.9
Based on 835 reviews
Vicki Emery
3 days ago
dave huffman
5 days ago
Ac went out on Saturday morning they had it fixed within 2 hr after call and cleaned excellent prompt service
Vicky Bolen
5 days ago
Response from the owner:Thank you for the 5 star review Vicky!
Nancy McPhail
6 days ago
Scott spent over two hours basically rebuilding our gas fireplace. Tone and money well spent; it works like a new one. Thank you, Scott, for your diligence, skill and gracious manner!👍
John Merrill
7 days ago
Would not recommend. Have had a mass exit of long time employees. I was quoted $200 for a diagnostic check. I could tell the tech was confused. No communication. But did not get fixed and billed over $400. Never again will I use or recommend this company.
Bill Kernan
1 week ago
Mike is a great technician. He just finished the annual maintenance check of my Waterfurnace Series 7. He was thorough. He was patient with all the questions I asked him and was friendly.
Caleb Gray
1 week ago
Awesome as always. Friendly service, quick to do the repair and a good price.
Cheryl LaBronte
2 weeks ago
Annette
2 weeks ago
Redcape
2 weeks ago
Daniel from Mill Creek Heating came to our home and helped us troubleshoot our heat pump. He was very professional and just a really nice guy who is knowledgeable and honest. If you want an honest HVAC tech and good company I highly recommend Millcreek Heating. Thank you Daniel! We also signed up for the maintenance program which is very reasonable! Price reflected in the total cost. Can’t praise enough!
Corinna Newbill
3 weeks ago
Very nice, polite and professional.
Rick
3 weeks ago
Doug Comstock
3 weeks ago
Called mill creek heating on a Friday afternoon. They sent Scott Williams. He arrived within 2 hrs of making the call. He was professional and efficient. Had to replace multiple parts and had us up and in ac within an 3 hr of making the phone call. Thanks folks for the quick and helpful service.
Robert Kaplan
3 weeks ago
This guy is was awesome. Super informative and helpful in his affect.
tonya rapp
3 weeks ago
Edit : well had another company come out to clean what you said you already did. They blower wheel was removed and was so dirty and is why is kept freezing over, I wish I could post the pics they gave me of the work you failed at so I could post. If you guys want to be lazy and not do the work that you are being asked and paid for just tell your clients, this air conditioning system is for my business and is required for me to operate it is absolutely embarrassing and unacceptable that you guys could not come out and complete the work when three different technicians came out and all three refuse to remove the wheel. And stated it was not dirty which was a complete lie! Having to change my review down to one star and it's very upsetting called you guys out a year ago because we were having problems with the other company cleaning our air conditioner your technician advised that my blower wheel needs to be removed from my machine every 6 months and cleaned, what you guys have come out and done twice and now all of a sudden I have had over three technicians and a boss at my house my blower wheel has not been removed an my machine is still freezing over causing me to have to cancel my day because this is located in my business. I'm really at a loss of words you're one of the largest companies around and I don't understand why you don't have a technician that can remove my blower wheel as you have done in the past. Instead you keep sending someone out that does not remove the blower wheel an tells me everything is working properly and as soon as they leave my machine freezes over. My machine is less than 6 years old and considering a very experienced technician said the blower will needs to be removed and that is the only thing that fixes this problem I am not understanding why you guys do not fix my problem when I am willing to pay. Considering the multiple conversations and problems there has been with my unit and getting it clean this time I would definitely expect to have heard from someone to check and make sure my machine is working properly but it kind of feels like you just want us to go away
Response from the owner:Thank you for the 5 stars Tonya!
Bonnie Pavel
3 weeks ago
Mary Koster
3 weeks ago
I always have the same person for maintenance and he is very efficient and kind
Donald Paluska
4 weeks ago
I have never had a service technician be so thorough. Scott did a great job.
Jim Vick
4 weeks ago
Miranda Larson
4 weeks ago
Maria Gonzalez
4 weeks ago
He Was unable to detect any noise at the time I will record the noise and let the tech know
Sandy
1 month ago
We called for an a/c repair and they came out the same day. Really nice and professional and they fixed the problem quickly. I would highly recommend them.
Sherri Lewis
1 month ago
Very fast and efficient service always.
Response from the owner:Thank you for the 5 stars Sherri!
Mike Norman
1 month ago
Michael Garmon is an amazing technician. Ask for him when you schedule with Mill Creek Heating, LLC.
Response from the owner:Thank you for the review Mike!


“Excellent job from Tom's introduction, Kendrick,Evan and Douglas on the installion crew. a fantastic job by one and all including the office staff. A big thumbs up Thank You 👍”
- Ken C.

“The installers were young but knew what they were doing to troubleshoot whatever came up. They were right there to help from the first time I called & couldn’t have been more helpful & professional. They even brought a thank you gift on final inspection. They are old school professionalism totally. Highly recommend them.”

- Taresa M.

“It was time to make a decision on costly repairs or replacement of my AC unit. I had been working with another company, but wanted to get some other quotes. There are dozens of HVAC options out there, so I asked some family and friends for recommendations. The only common name I was given, was Mill Creek. From the initial call with Mandi to meeting Zach for an assessment, and repeated calls with my questions… I couldn't have had a better experience. This continued through install and follow up. I actually ended up replacing my furnace and AC unit, and felt educated and informed without any pressure or regrets. Zach identified some minor corrections during the final walk through, and I had a few questions that will be addressed, but the service and time I have been given was excellent. Mill Creek has made this experience feel seamless for me and my family. Replacing these kinds of units is a significant financial decision. I can't thank the team enough, and I'm already enjoying the new comfort in my home.

Thanks again, and I look forward to continued service and maintenance with this company.

Makai K.”

- Makai K.

“New home needed an HVAC replacement. Mill Creek scheduled me within a week and the installation was quick and flawless. Justin was great to work with.”

- Eric K.

“Recently I had a failure with my AC unit. I was referred to Mill Creek Heating by a friend. Zach Holt came out and checked my system and gave me several options for repairs or replacement. After selecting an option to replace both heating and AC units Zach got all incentives from the state. The replacement was scheduled, the crew was on time and I was very impressed by the quality of their work. They finished the installation in a timely manner, cleaned up, and explained the system to me. Very satisfied with the installation, and would recommend Mill Creek.”

- Jim Y.

“How do you get a new furnace installed and operating 3 days before you leave for vacation in the winter! Valarie knows how! The process of installation, new thermostat install and the coordination with the neighbors was AWESOME. She was in touch with us along the way and made the process seamless! Thank you!”

- Mary Ann L.

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