Reviews

Excellent
Mill Creek Heating4.9
Based on 804 reviews
Excellent experience with Mill Creek Heating! Our new A/C installation was smooth and stress-free. The team was professional, communicative, efficient, and delivered great service. Highly recommend!
Susan Bailey
19 hours ago
Andrew Jensen
19 hours ago
There’s a problem with this messy. Andrew Jensen’s name is at the top of this page. He is our son and lives in Seattle.
We will only ever use Mill Creek. We have gone through them in the past with our last house and they were great! When purchased our new home we needed some help getting things in order. Once we got a quote and agreed to proceed, everything was so quick! A couple guys come out and install a new system and it was a fantastic experience. They were efficient and very professional! All the staff we have encountered have been so kind and knowledgeable. 10/10 service!
Roger Goodwin
2 days ago
The person representing Mill Creek was very thorough in explaining our options and the cost of each. There was a couple problems during the installation and these were taken care of promptly
George Burt
2 days ago
The serviceman was great
Doris Jared
3 days ago
Friendly and very informative on work done. Great customer service. Always friendly.
Response from the owner:Thank you for the review Doris! 🙂
James Munson
3 days ago
Dan was very helpful in giving us the best advice and.did his work completely
Response from the owner:Thank you for the 5 star review James!
Sherri Lewis
6 days ago
Bronson Utter
6 days ago
Mill Creek Heating - Tim very professional, courteous, and efficient! Found a refrigerant leak, charged the a/c & confirmed everything was good before he left. I would highly recommend!
Response from the owner:Thank you for the review, enjoy your new furnace!
Severn Thomas
2 weeks ago
Wes was great! Very efficient, friendly and professional. I recommend Mill Creek.
Douglas Elkins
2 weeks ago
Tim Yount
3 weeks ago
Very professional
Rick W
3 weeks ago
Heat pump malfunctioned. Tec went through system explaining each test. Discovered fan or control board had a hitch that corrected itself while testing. Now on watch to see if problem happens again so it can be sorted.
Pat Spaeth
3 weeks ago
Daniel did a great job. Very polite and respectful
Joshua Hollin
3 weeks ago
Our technician Anthony was very professional and thorough for our service today. Mill Creek heating is always great to work with!
Response from the owner:Thank you for the review Joshua!
Beverlee Mix
4 weeks ago
Very thorough service performed. Friendly and clean technician.
Response from the owner:Thank you for the review Bev!
Cindy Sinor
4 weeks ago
Mandi McFarlin
4 weeks ago
Daniel was very knowledgeable and thorough when performing my preventative maintenance. He explained everything he was doing along the way and why. He recommended some parts to be replaced so we can have a comfortable summer with our cooling system before Summer hits. I signed up for a maintenance agreement that includes filters, to keep my equipment performing at its highest efficiency. I highly recommend Mill Creek Heating.
Michael Paul
1 month ago
Very accurate & timely work…well done!
Response from the owner:Thank you for the review Michael.
Vickie Cisewski
1 month ago
Scott came and did maintenance on the air conditioning and cleaned out the dryer vent, which was really full of lint. I have notice a big difference in drying my clothes. Thanks Scott your your service.
Response from the owner:Thank you for the review Vickie! 🙂
Robert Guenther
1 month ago
Response from the owner:Thank you for the review Robert!
sar richards
1 month ago
Anthony provided good service and installed an air purifier. We were given no instructions on the purifier works, what the numbers mean, apparently there is an app. We called and ask for info and never got a call back. For the cost is call back would have been nice. Reconsidering Mill Creek
Response from the owner:Thank you for the review Sar! Daniel is an outstanding technician!
Tami Henry
1 month ago
Service person was great!
Response from the owner:Thank you!
Susan Stalnaker
1 month ago
I've been using Mill Creek for many years. They're professional and affordable. Just recently had Wesley do maintenance on my rental house. He did a very thorough job!
Janelle Burford
1 month ago
Justin was awesome! He explained everything. Took the time to go over my new thermostat. Was kind and funny too.
Richard Wallace
1 month ago
A/C went out over long weekend. Mill Creek called early Tuesday. Charlie here before 8 am and fixed the problem. Also took the time to check the furnace. Much appreciated.
Response from the owner:Thank you for the 5 star review Rick. We are glad everything is working for you now.
Chris Pfeifer
1 month ago
Bruce Myers
1 month ago
Very friendly and professional!
Jim Stillinger
1 month ago
When we know Michael with Mill Creek is going to take care of our needs with our geothermal. We are confident it will be taken care of well! We are very thankful that he is a part of the Mill Creek team. He always has a great attitude and is extremely knowledgeable on our system.
Mark Stevens
1 month ago
Rob Prince
1 month ago
The technician, Daniel, was very kind, respectful, experienced, and knowledgeable. It was a pleasure working with him!
Chris Malm
1 month ago
Excellent service. Tim was very professional and kept us informed throughout the work. Mill Creek is fortunate to have him as an employee.
Joshua James
2 months ago
Response from the owner:Thank you for the 5 stars Joshua!
Kimberly Dukes
2 months ago
We have used them a couple of times and have been pleased with there work. We will continue to use there services
Response from the owner:Thank you for the review Kimberly.
Joene Runkle
2 months ago
Response from the owner:Thank you for the 5 stars Joene!
Jeff Murray
2 months ago
I’m very happy that, after getting many quotes, we chose Mill Creek as our supplier/contractor when we replaced our existing HVAC system. Our first meeting with Justin (comfort care specialist 👍) went better than I expected. There was no high pressure sales pitch at all. It was a straight up discussion of our needs and what Mill Creek had to offer. We were presented with several options, all of which were perfectly suited for our home. There was zero pressure to pick any particular model. The decision was ours and easy to make. The installation was smooth, and the results were everything I expected. Excellent work by the team, and great follow up by Justin and his staff. I’m very pleased with the results and the entire experience. I would highly recommend the Mill Creek team if you’re looking for repairs or replacement of anything in your home system. Thanks guys! Jeff & Dianne
Response from the owner:Thank you for trusting our team with your HVAC install Jeff & Dianne. We’re thrilled to hear that Justin and the crew made the entire process comfortable and informative. Thank you again for choosing Mill Creek, we’re always here if you need us in the future!
Sabrina Kent
2 months ago
Always great!
Response from the owner:Thank you for the 5 stars Sabrina!
William Renfroe
2 months ago
Response from the owner:Thank you for the 5 stars William!
Jen Rahn
2 months ago
Response from the owner:Thank you for the 5 stars Jen!
Sarah Lutz
2 months ago
This company is just the best. Andy our tech was super professional and got the job done!
Response from the owner:Thank you for the review Sarah! Andy is wonderful!
Harold Thompson
2 months ago
Great service and reasonable rates!!
Response from the owner:Thank you for the review Harold!
jim and lisa bader
2 months ago
Daniel was on time, polite, he told us what he was doing and why. He checked out everything and found some issues and told us the cost. We went for the repairs. Area was clean and picked up after work was done and friendly. He knew what he was doing. ,
Response from the owner:Thank you for the review Jim and Lisa! Daniel is outstanding! We truly appreciate your trust in us and look forward to helping you again in the future!
Manfred Hauck
2 months ago
Response from the owner:Thank you for the 5 star review Manfred!
Peggy Foster
2 months ago
Justin was fantastic! Very thorough explanations, follow up, etc.
Response from the owner:Thank you for the review Peggy. Daniel is a wonderful technician. Please check your email as an itemized invoices was sent to you. 🙂
andie rodriguez
2 months ago
We got an AC unit put in recently by Landon and shon at mill creek heating, they were very professional, efficient, clean and respectful of the work space! Very happy with the job done! Highly recommend!
Response from the owner:Thank you for the review Andie! Shon and Landon are wonderful and we hope you enjoy your new system.
Rose B
2 months ago
Andy repaired my heatpump today. Prompt service, very professional and answered all my questions.It saved me thousands instaed of having to buy new system.Thank you
Response from the owner:Thank you for the review Rose! We are happy to hear your system is back up and running!
Sheila Maraigh
2 months ago
The tech, Wes Thorn, from Mill Creek Heating was excellent. He was thorough, professional, and friendly. This was our first semi-annual service with Mill Creek and it was the most thorough we have ever had with any company. We highly recommend Mill Creek Heating.
Response from the owner:Thank you for the review Sheila! We are glad you had such a wonderful experience with us and we can't wait to handle all your future HVAC needs. Wes is an amazing tech!
Pam Amborn
2 months ago
We had a service check on our furnace and air-condition systems yesterday. The tech was friendly, polite, and knowledgeable. We felt comfortable having him in our home. When we needed some servicing on our furnace, he presented us with options with no intent to push us one way or other. Our furnace and air conditioning are running great and we would have him come again in a heartbeat if we needed maintenance or service.
Response from the owner:Thank you for the wonderful review Pam!
KENNETH LUGLAN
2 months ago
Mill Creek Heating & Air is my go-to company for all HVAC & Water Heater issues. They did the initial equipment installations and are here at the drop of a hat should I need their services. This time it was a thermocouple in my water heater that went bad. Scott told me what was wrong, then showed me what was wrong, then replaced it in a timely manner at an extremely reasonable price. He had everything he needed with him. Thank You Scott, Thank You Jennifer… Thank You Mill Creek Heating & Air!
Response from the owner:Thank you for the wonderful review! We appreciate you and all your trust you have in us for all your HVAC needs. We are glad to hear everything it back up and working correctly. Scott is wonderful!


“It was time to make a decision on costly repairs or replacement of my AC unit. I had been working with another company, but wanted to get some other quotes. There are dozens of HVAC options out there, so I asked some family and friends for recommendations. The only common name I was given, was Mill Creek. From the initial call with Mandi to meeting Zach for an assessment, and repeated calls with my questions… I couldn't have had a better experience. This continued through install and follow up. I actually ended up replacing my furnace and AC unit, and felt educated and informed without any pressure or regrets. Zach identified some minor corrections during the final walk through, and I had a few questions that will be addressed, but the service and time I have been given was excellent. Mill Creek has made this experience feel seamless for me and my family. Replacing these kinds of units is a significant financial decision. I can't thank the team enough, and I'm already enjoying the new comfort in my home.

Thanks again, and I look forward to continued service and maintenance with this company.

Makai K.”
- Makai K.

“New home needed an HVAC replacement. Mill Creek scheduled me within a week and the installation was quick and flawless. Justin was great to work with.”

- Eric K.

“Recently I had a failure with my AC unit. I was referred to Mill Creek Heating by a friend. Zach Holt came out and checked my system and gave me several options for repairs or replacement. After selecting an option to replace both heating and AC units Zach got all incentives from the state. The replacement was scheduled, the crew was on time and I was very impressed by the quality of their work. They finished the installation in a timely manner, cleaned up, and explained the system to me. Very satisfied with the installation, and would recommend Mill Creek.”

- Jim Y.

“How do you get a new furnace installed and operating 3 days before you leave for vacation in the winter! Valarie knows how! The process of installation, new thermostat install and the coordination with the neighbors was AWESOME. She was in touch with us along the way and made the process seamless! Thank you!”

- Mary Ann L.

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