Reviews

Excellent
Mill Creek Heating4.9
Based on 810 reviews
Scott Larsen
11 hours ago
Zach was amazing to work with, I was looking to replace an old ac unit, he gave us 4 options, 2 being heat pumps, which we hadn’t considered, and that’s what we chose, very happy.
Natalie Levesque
14 hours ago
Wes was very professional. Answered all my questions and did great job getting my air conditioning repaired the same day. Would highly recommend Mill Creek and Wes. Will use them again
Gabe K
2 days ago
Tracy DeGandi
3 days ago
Fast, friendly and knowledgeable! Everything you can ask for, thank you!
Jan Coll
3 days ago
Installers were great, service was timely and couldn't recommend them more!
Peggy Mangis
4 days ago
Mill Creek was on time, has been a long time here adjusting things and are coming back another day. The man knows what he’s doing I am so happy with their work. This company cares about the work they do.
Excellent experience with Mill Creek Heating! Our new A/C installation was smooth and stress-free. The team was professional, communicative, efficient, and delivered great service. Highly recommend!
Susan Bailey
5 days ago
Andrew Jensen
5 days ago
There’s a problem with this messy. Andrew Jensen’s name is at the top of this page. He is our son and lives in Seattle.
Kelsey Stevens
6 days ago
We will only ever use Mill Creek. We have gone through them in the past with our last house and they were great! When purchased our new home we needed some help getting things in order. Once we got a quote and agreed to proceed, everything was so quick! A couple guys come out and install a new system and it was a fantastic experience. They were efficient and very professional! All the staff we have encountered have been so kind and knowledgeable. 10/10 service!
Roger Goodwin
6 days ago
The person representing Mill Creek was very thorough in explaining our options and the cost of each. There was a couple problems during the installation and these were taken care of promptly
George Burt
7 days ago
The serviceman was great
Doris Jared
1 week ago
Friendly and very informative on work done. Great customer service. Always friendly.
Response from the owner:Thank you for the review Doris! 🙂
James Munson
1 week ago
Dan was very helpful in giving us the best advice and.did his work completely
Response from the owner:Thank you for the 5 star review James!
Sherri Lewis
2 weeks ago
Bronson Utter
2 weeks ago
Mill Creek Heating - Tim very professional, courteous, and efficient! Found a refrigerant leak, charged the a/c & confirmed everything was good before he left. I would highly recommend!
Response from the owner:Thank you for the review, enjoy your new furnace!
Severn Thomas
3 weeks ago
Wes was great! Very efficient, friendly and professional. I recommend Mill Creek.
Douglas Elkins
3 weeks ago
Tim Yount
3 weeks ago
Very professional
Rick W
4 weeks ago
Heat pump malfunctioned. Tec went through system explaining each test. Discovered fan or control board had a hitch that corrected itself while testing. Now on watch to see if problem happens again so it can be sorted.
Pat Spaeth
4 weeks ago
Daniel did a great job. Very polite and respectful
Joshua Hollin
4 weeks ago
Our technician Anthony was very professional and thorough for our service today. Mill Creek heating is always great to work with!
Response from the owner:Thank you for the review Joshua!
Beverlee Mix
1 month ago
Very thorough service performed. Friendly and clean technician.
Response from the owner:Thank you for the review Bev!
Cindy Sinor
1 month ago
Mandi McFarlin
1 month ago
Daniel was very knowledgeable and thorough when performing my preventative maintenance. He explained everything he was doing along the way and why. He recommended some parts to be replaced so we can have a comfortable summer with our cooling system before Summer hits. I signed up for a maintenance agreement that includes filters, to keep my equipment performing at its highest efficiency. I highly recommend Mill Creek Heating.
Michael Paul
1 month ago
Very accurate & timely work…well done!
Response from the owner:Thank you for the review Michael.
Vickie Cisewski
1 month ago
Scott came and did maintenance on the air conditioning and cleaned out the dryer vent, which was really full of lint. I have notice a big difference in drying my clothes. Thanks Scott your your service.
Response from the owner:Thank you for the review Vickie! 🙂
Robert Guenther
1 month ago
Response from the owner:Thank you for the review Robert!
sar richards
1 month ago
Anthony provided good service and installed an air purifier. We were given no instructions on the purifier works, what the numbers mean, apparently there is an app. We called and ask for info and never got a call back. For the cost is call back would have been nice. Reconsidering Mill Creek
Response from the owner:Thank you for the review Sar! Daniel is an outstanding technician!
Tami Henry
1 month ago
Service person was great!
Response from the owner:Thank you!
Susan Stalnaker
1 month ago
I've been using Mill Creek for many years. They're professional and affordable. Just recently had Wesley do maintenance on my rental house. He did a very thorough job!
Janelle Burford
1 month ago
Justin was awesome! He explained everything. Took the time to go over my new thermostat. Was kind and funny too.
Richard Wallace
1 month ago
A/C went out over long weekend. Mill Creek called early Tuesday. Charlie here before 8 am and fixed the problem. Also took the time to check the furnace. Much appreciated.
Response from the owner:Thank you for the 5 star review Rick. We are glad everything is working for you now.
Chris Pfeifer
1 month ago
Bruce Myers
1 month ago
Very friendly and professional!
Jim Stillinger
1 month ago
When we know Michael with Mill Creek is going to take care of our needs with our geothermal. We are confident it will be taken care of well! We are very thankful that he is a part of the Mill Creek team. He always has a great attitude and is extremely knowledgeable on our system.
Mark Stevens
1 month ago
Rob Prince
2 months ago
The technician, Daniel, was very kind, respectful, experienced, and knowledgeable. It was a pleasure working with him!
Chris Malm
2 months ago
Excellent service. Tim was very professional and kept us informed throughout the work. Mill Creek is fortunate to have him as an employee.
Joshua James
2 months ago
Response from the owner:Thank you for the 5 stars Joshua!
Kimberly Dukes
2 months ago
We have used them a couple of times and have been pleased with there work. We will continue to use there services
Response from the owner:Thank you for the review Kimberly.
Joene Runkle
2 months ago
Response from the owner:Thank you for the 5 stars Joene!
Jeff Murray
2 months ago
I’m very happy that, after getting many quotes, we chose Mill Creek as our supplier/contractor when we replaced our existing HVAC system. Our first meeting with Justin (comfort care specialist 👍) went better than I expected. There was no high pressure sales pitch at all. It was a straight up discussion of our needs and what Mill Creek had to offer. We were presented with several options, all of which were perfectly suited for our home. There was zero pressure to pick any particular model. The decision was ours and easy to make. The installation was smooth, and the results were everything I expected. Excellent work by the team, and great follow up by Justin and his staff. I’m very pleased with the results and the entire experience. I would highly recommend the Mill Creek team if you’re looking for repairs or replacement of anything in your home system. Thanks guys! Jeff & Dianne
Response from the owner:Thank you for trusting our team with your HVAC install Jeff & Dianne. We’re thrilled to hear that Justin and the crew made the entire process comfortable and informative. Thank you again for choosing Mill Creek, we’re always here if you need us in the future!
Sabrina Kent
2 months ago
Always great!
Response from the owner:Thank you for the 5 stars Sabrina!
William Renfroe
2 months ago
Response from the owner:Thank you for the 5 stars William!
Jen Rahn
2 months ago
Response from the owner:Thank you for the 5 stars Jen!
Sarah Lutz
2 months ago
This company is just the best. Andy our tech was super professional and got the job done!
Response from the owner:Thank you for the review Sarah! Andy is wonderful!
Harold Thompson
2 months ago
Great service and reasonable rates!!
Response from the owner:Thank you for the review Harold!
jim and lisa bader
2 months ago
Daniel was on time, polite, he told us what he was doing and why. He checked out everything and found some issues and told us the cost. We went for the repairs. Area was clean and picked up after work was done and friendly. He knew what he was doing. ,
Response from the owner:Thank you for the review Jim and Lisa! Daniel is outstanding! We truly appreciate your trust in us and look forward to helping you again in the future!
Manfred Hauck
2 months ago
Response from the owner:Thank you for the 5 star review Manfred!


“Great service. Friendly, knowledgeable, polite technician. Really thorough in his check of our heating and cooling systems. When a suggested repair came, it was made to be an option, not an urgent need, and was clearly explained. We would definitely choose Mill Creek again!”
- Pam A.

“I'm sorry, I can't remember my tech's name, but he was super. He was polite, friendly, and knew what he was doing. He explained everything about what was going on in both our air conditioning and furnace. He was not pushy about purchasing repair items, just presented our options based on the condition of the furnace. We would love to have him come again sometime.”

- Pamela A.

“Daniel was my service tech and he checked out or entire heating and cooling system.
He answered all of my questions and explained things well. He also installed a Puri Fi system.

Jeff”

- Jeff R.

“I’ve used Mill Creek heating for years. Always been extremely satisfied with the service I’ve received. Michael their service tech is the best!!! Always takes time to explain things and answers all your questions. Very courteous, knowledgeable, caring and professional. If you have heating or air conditioning needs, Please consider this Company. They provide excellent customer service and you can trust they’ll get the job done.”

- Laurie B.

“Scott did an excellent job on normal maintenance servicing on our furnace and air conditioner. Was prompt in arriving at scheduled time. Called in advance to tell us he was on his way. Very knowledgeable and provided guidance on best practices for running the furnace and AC. We will definitely ask for Scott in the future.”

- Mark N.

“Rut Row. Did not get the techs name, but he was so kind, and respectful of Home and Property. Always a pleasure having Maintenance done by Mill Creek Heating.”

- Bobbie A.

“Prompt arrival for routine spring maintenance. Very friendly and knowledgeable technician. We are very pleased with our new furnace and the annual maintenance service.”

- Eric J.

“It’s been nearly nine years since we had our system installed and it has never given us a lick of trouble!! Micheal preformed our most recent service and as always he was professional and very friendly. He arrived on time and gave our unit a very thorough inspection. We can’t thank you all enough for designing, installing and maintaining a great system.”

- David M.

“Our heat pump and furnace stopped working late at night. The next day my wife called and asked for someone to come out and take a look. They were able to work us into their schedule and Andy did a great job diagnosing the issue with our furnace and even drove to get the part because he didn’t have it on hand. He did a great job.”

- Jeremy H.

“The technician (Doug) was informative both before and after the work was completed. His concluding review with me indicated that he thoroughly inspected and cleaned the HVC. He was able to answer my question about the thermostat function I was unsure of. Handled the work with professionally. Would recommend him.”

- Debra N.

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