Reviews

Excellent
Mill Creek Heating
4.8
Based on 622 reviews
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Rhonda Meidinger
On time , reviewed options and costs. Didn’t try to sell me any extras. Fast , thorough and efficient. Highly recommend
Joshua Hollin
Our technician Michael was very professional and thorough for our service today. Mill Creek heating is always great to work with!
Gina Audritsh
Thank you for fitting Sabin today. Great service and great company!
Response from the owner:Thank you for the review Gina!
James Audritsh
Called and had a tech on site within 2 hours. Diagnosed and repaired within an hour. They are always kind and helpful. I recommend Mill Creek to anyone that needs HVAC service. Thank you for always being so helpful. James
Response from the owner:Thank you for the review James! We couldn't do this without all of our wonderful customers!
Corey Lohman
Michael was awesome, responsive and went above and beyond for our plugged condensate.
Response from the owner:Thank you for the review Corey! We are so thankful to have Michael.
Sandra Langlois
Technician was very prompt and professional. Got the service for air and heat handled he also was very patient with all my questions. A very good experience.
I recommend them highly.
Sandy L
Response from the owner:Thank you for the review Sandra. Scott is wonderful!
William Copenhaver
Marina Tedesco
We had a new air conditioner installed. Everything was done in timely manner. All my questions were answered and everything was cleaned up afterwards.
Response from the owner:Thank you for the review Marina!
Terri Vasche
Great maintenance service. I was surprised that the anti-allergy part was so expensive. Andy explained the that the entire front had to be replaced. He has great customer service skills and we would like to have him be our regular maintenance provider.
Roger Downing
Tim is great. Very thorough and competent. We had a very technical issue with our system and he diagnosed it and fixed it. He also has high integrity and is an asset to Mill Creek.
Mill Creek is a very honest and trustworthy company to work with.
We highly recommend them.
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Stephen Lucas
Response from the owner:Thank you for the review Stephen!
Maria Sanarov
Came next day and resolved the problem perfectly.
Response from the owner:Thankyou for the review Maria!
Kevin Crowell
Paul my technician was very professional and courteous. He explained his maintenance checks and how my HVAC system tested out.

Thank you
Response from the owner:Thank you for the review Kevin. We are glad Paul did such a good job out there.
Cheryl Blankenbaker
They have always been helpful great service
Response from the owner:Thank you for the review Cheryl!
Laurie Hanslits
Love the great service and he was very professional!
Response from the owner:Thank you for the review Laurie! 🙂
Traia Campbell
Response from the owner:Thank you very much for the stars.
Katrina McElfresh
Easy to schedule. The tech was knowledgeable and friendly. After using several heating and cooling business, this is one to choose. Very happy with them.
Response from the owner:Thank you for the review Katrina. We look forward to working with you in the future. 🙂
Julie Rauch
Efficient, yet thorough service. Very professional, friendly, and knowledgeable technician. Was able to make a same day appointment for an HVAC leak. Highly recommend!
Response from the owner:Thank you for the review Julie!
Jim Soll
Justin did an excellent job managing, communicating, and insuring the new heat pump and air handler were installed on time and has continued followup with an inspection issue. He is the best!
Response from the owner:Thank you for the review Jim. Justin is outstanding and we are thankful to have him!
Belinda Deeds
Wes did a great job coming out to the house and helping us with our AC unit. He was prompt and very informative. He gave us some really great advice and gave us some extra care on our unit at the end of his day. He let us know that we could give him a call if we needed any help in the future. I am very thankful for his integrity and kindness. Our AC works very well now!
Response from the owner:Thank you for the review Belinda. Wes is wonderful and we are glad to hear everything is working great with your HVAC. 🙂
Courteney Sakai
Very professional and quality service! We really appreciate Mill Creek Heating service every time. We have had Scott every service and really appreciate his knowledge.
Response from the owner:Thank you for the review Courteney! Scott is very knowledgeable and we are so thankful to have him! 🙂
Richard Angyal
Andy who repaired gas water heater was perfect for the job. He was very knowledgeable and friendly!
Response from the owner:Thank you for the review Richard! Andy is wonderful! 🙂
David Briney
Outstanding work. I had an older geothermal system that needed to be replaced and upgraded. Chris came to the house right on time and after looking over everything very thoroughly, he recommended some improvements to the ducting and recommended the variable speed Waterfurnace Series 7 units (which now also allows me to use the standby generator during power outages without worries of overloading it).
Shon and Landon, who did nearly all the installation work, were the best. There is literally nothing I can think of that they could have done any better. Every morning they called a little ahead of time to let me know they were coming, were very courteous and respectful when they were inside our living space and they totally cleaned up after they were finished every day. But, even more important to me was their level of craftmanship and attention to detail which was top notch.
Everything is working perfectly and I would definitely recommend these guys. Thank you!
Response from the owner:Thank you for the review David! We are so glad everything is working out great for you. 🙂
Price Family Trees
Great service and advice from Daniel! On time, great work as always!
Response from the owner:Thank you for the review Price Family Trees.
Ken Pugh
Friendly and efficient! Daniel was right on time and did a great job! Our Puppy liked him too!!
Response from the owner:Thank you for the review Ken!
Ryan Stevenson
Response from the owner:Thank you for the 5 stars Ryan!
Lynn Frank
Exceptional customer service and technician services. They doo good work and stand behind it. Those are rare attributes in this era.
Response from the owner:Thank you for the review Lynn!
John Nelson
Daniel was friendly thorough, knowledgeable and quick. Very pleased with the company
Response from the owner:Thank you for the review John! Daniel is a great technician! 🙂
Bradley Dayton
Mill Creek heating and cooling have been able to help us with our AC same day as we called (both times). They seem to have our best interest in mind and not try to just sell us a new unit. Very pleased with our experience and their customer service!
Response from the owner:Thank you for the review Bradley! We are glad everything is fixed and you are back up and staying cool. 🙂
Sharing Light
I called this morning and received a quick call back and was able to be scheduled for AC evaluation and repair today. Fortunately the tech had the parts on hand and we have cool air again! I was expecting to be put off for a week or two given the heat we’ve been having and am very pleasantly surprised that we are up and running again so quickly. Their teamwork seems to be spot on and the tech was pleasant, knowledgeable and efficient.
Response from the owner:Thank you for the review! We are so glad everything is working again for you! 🙂
Diego Vaca
Wes and Daniel were awesome to work with! Super friendly, professional, and really knew what they were doing. They made the whole process easy and took the time to explain everything without making it feel overwhelming. You can tell they genuinely care about doing a great job. Big thanks to Wes, Daniel and the Mill Creek Heating team — highly recommend!
Response from the owner:Thank you for the review Diego! Wes and Daniel are outstanding! 🙂
Martin Morris
Fast and efficient. Took the time to explain what was going on with our system.
Response from the owner:Thank you for the review Martin! 🙂
Sabrina Kent
Response from the owner:Thank you for the 5 stars Sabrina!
kristie teeney
Response from the owner:Thank you for the 5 stars Kristie!
James Buchholz
Showed up early and replaced the part in a timely manner. We have always had great service from Mill Creek Heating.
Response from the owner:Thank you for the review James! 🙂
Denny Wyza
Daniel was on time, worked efficiently and was very courteous.
He did a great job.
Response from the owner:Thank you for the review Denny! Daniel is a great service technician!
Vantah Adams
Love that we got an earlier appointment! Thank you team for getting the part ordered and immediately getting the part installed! No more 🥵 sweating summer nights in the house!!
Response from the owner:Thank you for the review Vantah! Happy to hear you guys are staying cool now! 🙂
Ol-Man-Duffy J (Number)
I’ve been a customer of Mill Creek for 12 years now. They installed my heating system under a new construction and have bent over backwards to help me. One time I needed a part on a long back order and MillCreek took the part out of one of their units, replaced mine under warranty and they are all the wait time for TRANE to replace the components. These guys are awesome. Every single one of their techs have been professional, on time, and explain in great detail what charges they will be placing and why. The office is prompt and extremely responsive to my needs and always get someone out to help ASAP. I wish my health care, auto insurance, and place of work responded as quickly and accurate as my HVAC team at MillCreek. We truly see you as family every time you come out because that’s how you treat us!! Thank you everyone over at Mill Creek heating and cooling and thank you all the technicians you have working for you. What a great team!!!!
Response from the owner:Thank you very much for trusting us with your heating and cooling needs! We enjoy hearing these amazing reviews. Thank you for being with us for 12 years!
Allan Donnellan
Showed up on time, knowledgeable and courteous, helped walk us through each part we were concerned about, taught us how to work or change things we needed, and was super clean the whole time. Great service!
Response from the owner:Thankyou for the review Allan!
Terry Robertson
Had an appt on Monday @noon, apparently they had a cancelation and got to me early! Diagnosed the issue, serviced the machine and Andy did a wonderful job. Very nice work was done and set up a maintenance plan. Will do business again.
Response from the owner:Thank you for the review Terry! Andy is a great technician and we look forward to working with you in the future. 🙂
Dorin Kemmerle
Polite, prompt, quick.
Response from the owner:Thank you for the review Dorin!
Bob Kruse
Excellent work, highly professional, very knowledgeable. Customer service was great, talked us through everything he was doing. Job well done!
Response from the owner:Thank you for the review Bob. 🙂
Joan Gilbert
Service was fantastic!
Response from the owner:Thank you for the review Joan. 🙂
Randy Y
Daniel is always super nice and professional. He took his time to ensure the right diagnosis.
Response from the owner:Thank you for the review Randy! Daniel is a wonderful technician! 🙂
Mason Byrd
Very nice people. The after hours customer service was friendly. The technician that came to the house was family friendly. I was at work and my wife felt respected and included. The technician gave me a call at the end to inform me of the work and future recommendations. Great pricing.
Response from the owner:Thank you for the review Mason. We are glad to hear everything went great. 🙂
Tony Van Handel
Response from the owner:Thank you for the 5 star review Tony.
Leslie Thomas
Scott arrived right on time. Explained exactly what needed to be done and the cost. Thorough and efficient. I really appreciated the extra effort in helping educate me on my HVAC unit and troubleshooting issues that may come up.
Response from the owner:Thank you for the review Leslie! Scott is an amazing technician!
Valley Green
We have the most amazing tech Michael. He really knows his stuff. We always wanna have him at our home.
Response from the owner:Thank you for the review! Michael is outstanding! 🙂
Jane Peterson
He determined that the electronic air filter was arcing and required repair/replacement. I got a quote the other day, which I assume is for a replacement of the entire unit; the quote didn't specify part replacement or entire unit replacement, so I'm unclear about that. We also talked about using a "standard" air filter in that place which would require a bit of sheet metal to accommodate the size difference between the filter and the chamber. I told him I would. like to pursue that in the immediate future instead of going ahead with the expense of replacing the entire unit now, but I haven't heard back on cost or timing.
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Air Conditioning Repair in Other 97396

“We purchased our AC unit from Mill Creek 3yrs ago…Had issue with AC & condensation pump not coming on at all.. Wes came out and found that it was the pump that had gone bad. He didn’t have a replacement pump because he had used it on service call before mine. He drove to get one and returned, which was great because most places say they would have to come back tomorrow, I’ve had it happen before..
He replaced the pump and made sure everything was working. Have had regular maintenance done with Mill Creek several times and have been happy with service.. Wes was very knowledgeable and did a great job!!
Thank You Wes & Mill Creek”
- Willette B.

Hybrid Water Heater Replacement in Brooks, OR 97361

“Ken came, diagnosed the water heater issue, called the company and advocated for us. This water heater has given us issues since moving into our new home in August of 2023. Ken got the company to realize this water heater has been worked on numerous times without a resolution. Once the water heater company listened to information Ken gave them, they agreed to replace the water heater.
Ken and another person came today, 05/22/2025 and replaced the water heater. We are so relieved and finally have hope the new water heater will be the solution after almost 2 years of dealing with hot water issues and alarms going off.
A big thank you goes out to Ken for advocating on behalf of the customer.”

- Peggy H.

Gas Furnace Maintenance in Salem, OR 97305

“Have used Mill Creek for over 10 years They are everything a consumer is looking for: personal, knowledgeable, punctual. They give accurate information about what you may need, but never push you to buy. My technician, Daniel Manzo, has serviced my furnace and A/C several times. Not only a great employee but a trusted friend. If Daniel is here, I know my home will be well cared for and maintained. Daniel and Mill Creek are outstanding!”

- Susan V.

Gas Furnace Maintenance in Dallas, OR 97338

“Wes was GREAT! Very polite, courteous and even paid attention to our puppy. Very efficient and thorough with his inspection and assessment of the equipment. ⭐️⭐️⭐️⭐️⭐️ !!!!!”

- Stephen S.

Gas Furnace Repair in Salem, OR 97306

“Andy was able to come early to accommodate a vet appointment in the afternoon. Getting the furnace back on line was quick. Thanks for the great service!”

- Donna O.

Gas Furnace Maintenance in Dallas, OR 97338

“Scott did a great job. He is thorough with maintenance, answers my questions, and explains how to take care of things between maintenance visits.”

- Derek G.

Gas Furnace Maintenance in Salem, OR 97304

“Scott was efficient, kind, explained all he was doing. He worked within tight spaces and stayed with the task until finished. I have always felt safe with him in my home.
In addition to servicing the AC he cleaned portions of the furnace.”

- Sally F.
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