Reviews

Excellent
Mill Creek Heating
4.8
Based on 696 reviews
Millcreek HVAC has taken care of my heating and cooling systems for over 10 years, and they have been consistently excellent. Their team comes out twice a year for maintenance and makes sure everything is running smoothly before each season. The technicians are on time, professional, and take the time to explain what they are doing and what they find. I trust their work and their recommendations, and I plan to keep using them for years to come. Highly recommend Millcreek HVAC to anyone looking for reliable service.
Awesome service as usual. Scott kindly and patiently explains things to me. I don’t feel rushed to get my questions answered which I really appreciate.
Response from the owner:Thank you, Kathy!
Scott is always extremely professional and thorough.
Very thorough service performed.
Friendly and clean technician.
Response from the owner:Thank you for the review Bev!
I wish I could leave more than one review for this company. They are my go to HVAC! They are my #1 resource for me as a Realtor, a customer, and always a reccomendation. The team is professional and hardworking. The skill level is superior and the communication spectacular.
Response from the owner:Thank you for the wonderful review Angela! We appreciate your business and we are grateful for your trust in us!
Mill Creek heating name was on our furnace when we bought the house and so I just keep on using them and they've been great! They do my annual maintenance and they don't try to charge me for things I don't need. They're always on time and I get a text when they're on their way. Friendly and knowledgeable.
Response from the owner:Thank you for the 5 star review Clare! We are always grateful for our long term customers and trusting us with your HVAC needs.
Response from the owner:Thank you for the 5 stars Shane!
Anthony came out and serviced our furnace last week. What an amazing experience with this company! 10/10 recommend they were fast and efficient. Got our system back up and running in no time!
Response from the owner:Thank you for the 5 star review Kelsey! We are happy to hear your system is back up and running!
Response from the owner:Thank you for the 5 stars Gordon!
When we realized our furnace wasn’t heating the house after getting back into town, we hoped to get it fixed in 2 or 3 days, but Mill Creek not only got a technician out that afternoon, he was able to replace the bad board and get our heat working before he left. They made fans out of us!
Response from the owner:Thank for the review Brett! Glad to hear your furnace was back up and running in a timely manner.
Mill Creek was recommended to me by a trusted source, unfortunately I did not have the same experience. I had NW Natural come out and look and my faulting unit. They told me what they thought was the issue. Mill Creek agreed that I needed a new part but quoted me 4k to replace. I understand the tech was just doing their job but I found a replacement for $700 and replaced it on my own.
Tim dropped off a box of filters for me. Yes nice to meet him.
Response from the owner:Thank you for the review Vickie! 🙂
The company works with you! They are very caring. my technician's name is Wes, I would not have anyone else. This young man is amazing!!! He is very good at what he does!!! he is extremely compassionate about his work and the way he treats others is wonderful!!!! Very respectful and honest!!!!!! I recommend him highly.
Response from the owner:Thank for the great review George. Wes is wonderful and we are very thankful to have him on our team!
Very courteous and gets the job done.
Response from the owner:Thank you for the review Phyllis!
Response from the owner:Thank you for the review Robert!
He was always very kind and explained the best plans for what my family and I needed very well. The whole team was very respectful and easy to work with. I'm very happy with the service they provided. Thank you so much.
Response from the owner:Thank for the 5 star review Rocio!
Very friendly service oriented, on time and best cost for my needs. I highly recommend.
Response from the owner:Thank you for the 5 star review Carol!
This was our first experience with Mill Creek Heating, when we called them to repair our gas furnace. The Service Technician, Anthony was very professional, reliable, extremely knowledgeable and communicated with my husband during the entire process. He was able to diagnose and fix the problem quickly, where other companies we had come out were unable to diagnose the error codes on the gas furnace. We highly recommend this company and will use them in the future.
Response from the owner:Thank for the outstanding review Mike! We are so happy to hear that Anthony was able to help you and get your furnace working properly again. We look forward to working with you in the future.
Great company very helpful
Response from the owner:Thank for the review Nathaniel!
Response from the owner:Thank you for the 5 stars Perla!
Caring and professional.
Response from the owner:Thank you for the review Rick!
Michael did an outstanding job. He was punctual, knowledgeable, and thorough. He was is a good communicator and answered all my questions with a cheerful attitude. The system is running well. Great job, Michael!
Response from the owner:Thank you for the review Ann. We are glad to hear Michael did such a wonderful job and got your system running well!
Daniel called before arrival, arrived on time and was professional.i have two cats that liked Daniel and he was very nice as he worked around them or moved them.
Response from the owner:Thank you for the review Sar! Daniel is an outstanding technician!
Very satisfied with the product and the friendly and informed employees
Response from the owner:Thank you for the review Pat!
I appreciated how thorough Daniel, the technician, was on the maintenance on our old furnace, showing me before and after pics of the cleaning. Appreciated the quick and easy appointment scheduling.
Response from the owner:Thank you for the 5 star review Kyle! Daniel is wonderful and we appreciate your trust in us!
Excellent service. Thank you!
Response from the owner:Thank you for the 5 star review Star!
Michael was on time and ver efficient!
Response from the owner:Thank you for the 5 star review Collin! Michael is wonderful!
Response from the owner:Thank you, Barbara!
Tim provided great service and advise helping us balance our furnace heating across the rooms of our house.
Response from the owner:Thank you for the review Steve!
Isabelle Buckley is incredible at what she does! She’s always positive, dependable, and makes every interaction better with her kindness and professionalism.
Isabelle Buckley does an incredible job at the front desk. She’s friendly, attentive, and always makes customers feel welcome and appreciated. Her positive attitude and strong communication skills make her a key part of the team and someone everyone enjoys working with.
Isabelle Buckley was an outstanding front desk representative at Mill Creek Heating, consistently demonstrating professionalism, warmth, and exceptional customer service skills. She greeted every customer with genuine kindness and patience, creating a welcoming and positive atmosphere from the moment they walked through the door or called in. Isabelle was highly organized and efficient, handling scheduling, inquiries, and support tasks with ease and accuracy. Her ability to communicate clearly and empathetically made her a trusted point of contact for both customers and coworkers. Isabelle’s dedication, friendly demeanor, and strong work ethic truly set her apart and made her an invaluable part of the Mill Creek Heating team.
Excellent service — Izzy, was kind, organized, and made the whole process smooth. Highly recommend!!
Wow! Isabelle was fantastic to work with. She made the whole experience stress-free and pleasant. You can tell she really cares about her customers — five stars all the way! ⭐️⭐️⭐️⭐️⭐️
Isabelle was amazing! She was super helpful and kind throughout the whole process. It’s rare to get such great customer service these days, but she really made things easy and enjoyable. Thank you, Isabelle!
Isabelle in the office was so sweet. She is very nice and helped get me to the right person
The woman on the phone - Isabelle I believe - was welcoming, understating, and effective. She addressed our problem in a timely manner and connected us with the right person we needed to talk to. Thank you!
I had the most efficient help I’ve ever received from Isabelle. She’s extremely helpful and gets straight to the point Without making you feel rushed. I couldn’t have asked for a better experience and highly recommend this company to anyone! Thank you so much!
Isabelle is a GREAT help in the phone! She was able to help me through the entire process and made it so clear from start to finish! She’s so caring and it really shows!
Upon inquiring about installing HVAC in my home, Izzy was very informative and knowledgeable. We highly recommend Mill Creek heating for all of your HVAC needs.
Andy did an excellent job repairing our unit quickly and efficiently. He was very friendly and it felt natural to have him come in and out of our home. Thankful for the quick service!
Response from the owner:Thank you so much for your kind words Katie! We’re grateful for your trust and glad Andy could get your unit back up and running smoothly!
Isabelle in the office was amazing, very professional upon answering the phone, if she didn’t know the answer to my question she figured it out for me. She went above and beyond to help try to figure out what was going on with my furnace. Very friendly and positive!
Response from the owner:Thank you for the 5 stars Vicci!
Very knowledgeable serviceman.
Response from the owner:Thank you for the review Bob!
Technician called to confirm arrival time. Technician was pleasant and knowledgeable. Very respectful. Answered all my questions. I had. Great experience! *****
Response from the owner:Thank you for the review Scot. 🙂
Very pleased with quick service and had thermostat batteries replaced and serviced my furnace , repaired and was pleased with cost.
Response from the owner:Thank you for the review Pennie!
My old WaterFurnace finally failed after 30 years. Chris at Mill Creek helped us with our available options - repair the existing system or install a new one. We opted for a new WaterFurnace Series 7 with a Trane filter, PuriFi system, and added zones to the house.

Chris was extremely thorough with the estimation and design process. His install team knew exactly what the plan was and came prepared. Total job site time was 6 business days, from removing the old unit, modifying our ducting, and installing the new unit. Our Washington County inspector was complementary of the install job.
Response from the owner:Thank you so much for sharing your experience Ryan! We’re glad Chris and the team were able to make the process smooth from start to finish. We truly appreciate your trust and kind words!
We have a yearly maintenance on our AC and furnace. The technician always does a thorough job! I would recommend Mill Creek!
Daniel did a great job!
Response from the owner:Thank you for the review Kim. We appreciate your business and trusting Mill Creek with your heating and cooling needs.
Wes was so polite and knowledgeable (and he let my dog come over to say hi 👋).
Response from the owner:Thank you for the review Leah. Wes is very polite!
js_loader


“Scott (?) was great. He spent a lot of time checking everything out. He repaired an opening at bottom of furnace. Subsequently we realized we had a rat visitor (!)..
He also revealed we had corroded batteries in the thermostat and replaced them. He let us know that the brush wheel (?) was quite dusty and that we could arrange for it to be cleaned next visit. We are quite satisfied with the service.”
- Glena P.

“Daniel is a great tech. He answers all my questions, helps me understand the work. If he’s held up he texts me and lets me know the approximate time of arrival. Daniel is very personable, I give him and his work an A+!”

- Eileen O.

“Your guy went right to work on maintenance and also installed a new filter. He then talked with me before installing a new Pea trap pipe for better cleaning in the future”

- Arah M.

“Had our annual maintenance checkup last week. The young man who came did a very thorough job servicing all parts of our Water Furnace geothermal heat pump. He even vacuumed out the fan housing and flushed the condensate pump. Our fan has been running continuously regardless of the thermostat setting. He checked this and found a stuck relay in our thermostat. We were very pleased with his service and his pleasant attitude.”

- Tom P.

“Daniel was great! Very professional and knowledgeable. He answered all my questions satisfactorily. He also was very non-invasive, we barely knew he was here. Thank you Daniel”

- Dise E.

“What a team: Landon and Shon. Quality young men, a tribute to the organization. Well spoken, very knowledgeable about the equipment and 100%
professional in the installation. They explained in detail how the furnace works and how to use the thermostat.
My wife and I are most appreciative of their performance. It is rare today to find such quality in our younger generation.

thanks again to both Landon and Shon.”

- Barry T.

“I always get fast, friendly, and professional service from everyone I work with at Mill Creek Heating. They do annual maintenance, and sometimes a repair, on my furnace and air conditioner.”

- Mike M.

“This was our first experience with Mill Creek Heating, when we called them to repair our gas furnace. The Service Technician, Anthony was very professional, reliable, extremely knowledgeable and communicated with my husband during the entire process. He was able to diagnose and fix the problem quickly, where other companies we had come out were unable to diagnose the error codes on the gas furnace. We highly recommend this company and will use them in the future.”

- Debbie N.

“Daniel was Fantastic, he explained everything was very thorough. He was on time and very nice, we will probably have to buy new heat pump and will have no problem buying it from Mill Creek if Daniel could install it for us.”

- Joanie S.
1 2 3 9 10 11

Need HVAC Service?

Contact the experts at Mill Creek Heating.