Reviews

Excellent
Mill Creek Heating4.8
Based on 844 reviews
Nancy McPhail
2 days ago
Scott spent over two hours basically rebuilding our gas fireplace. Tone and money well spent; it works like a new one. Thank you, Scott, for your diligence, skill and gracious manner!👍
Charlotte dahl
2 days ago
Allyson Hodam
2 days ago
Terry Boehm
3 days ago
Daniel was polite and very nice to be around.
Nick Infante
4 days ago
Daniel did a great job and provided good information on my AC and heating systems to help me be knowledgeable
Jeanne Wilson
5 days ago
Showed up promptly. Explained everything he was doing. Told us we had a part that was worn and gave us the option of replacing.
Liam Dooley
1 week ago
Daniel was a pleasure to work with! Very courteous, professional and kept me in the loop on all the work he performed. Thank you!!
Michele Evans
1 week ago
Wes did a terrific job of getting all three of my ductless heating and cooling units working perfectly plus he was a really nice, easy to work with person!
Roger Polachek
2 weeks ago
Wes was a great hvac guy. Quickly diagnosed and solved problem.
Heather Peffley
2 weeks ago
Vicki Emery
3 weeks ago
dave huffman
3 weeks ago
Ac went out on Saturday morning they had it fixed within 2 hr after call and cleaned excellent prompt service
Vicky Bolen
3 weeks ago
Response from the owner:Thank you for the 5 star review Vicky!
John Merrill
3 weeks ago
Would not recommend. Have had a mass exit of long time employees. I was quoted $200 for a diagnostic check. I could tell the tech was confused. No communication. But did not get fixed and billed over $400. Never again will I use or recommend this company.
Bill Kernan
4 weeks ago
Mike is a great technician. He just finished the annual maintenance check of my Waterfurnace Series 7. He was thorough. He was patient with all the questions I asked him and was friendly.
Caleb Gray
4 weeks ago
Awesome as always. Friendly service, quick to do the repair and a good price.
Cheryl LaBronte
4 weeks ago
Annette
4 weeks ago
Redcape
4 weeks ago
Daniel from Mill Creek Heating came to our home and helped us troubleshoot our heat pump. He was very professional and just a really nice guy who is knowledgeable and honest. If you want an honest HVAC tech and good company I highly recommend Millcreek Heating. Thank you Daniel! We also signed up for the maintenance program which is very reasonable! Price reflected in the total cost. Can’t praise enough!
Corinna Newbill
1 month ago
Very nice, polite and professional.
Rick
1 month ago
Doug Comstock
1 month ago
Called mill creek heating on a Friday afternoon. They sent Scott Williams. He arrived within 2 hrs of making the call. He was professional and efficient. Had to replace multiple parts and had us up and in ac within an 3 hr of making the phone call. Thanks folks for the quick and helpful service.
Robert Kaplan
1 month ago
This guy is was awesome. Super informative and helpful in his affect.
tonya rapp
1 month ago
Edit : well had another company come out to clean what you said you already did. They blower wheel was removed and was so dirty and is why is kept freezing over, I wish I could post the pics they gave me of the work you failed at so I could post. If you guys want to be lazy and not do the work that you are being asked and paid for just tell your clients, this air conditioning system is for my business and is required for me to operate it is absolutely embarrassing and unacceptable that you guys could not come out and complete the work when three different technicians came out and all three refuse to remove the wheel. And stated it was not dirty which was a complete lie! Having to change my review down to one star and it's very upsetting called you guys out a year ago because we were having problems with the other company cleaning our air conditioner your technician advised that my blower wheel needs to be removed from my machine every 6 months and cleaned, what you guys have come out and done twice and now all of a sudden I have had over three technicians and a boss at my house my blower wheel has not been removed an my machine is still freezing over causing me to have to cancel my day because this is located in my business. I'm really at a loss of words you're one of the largest companies around and I don't understand why you don't have a technician that can remove my blower wheel as you have done in the past. Instead you keep sending someone out that does not remove the blower wheel an tells me everything is working properly and as soon as they leave my machine freezes over. My machine is less than 6 years old and considering a very experienced technician said the blower will needs to be removed and that is the only thing that fixes this problem I am not understanding why you guys do not fix my problem when I am willing to pay. Considering the multiple conversations and problems there has been with my unit and getting it clean this time I would definitely expect to have heard from someone to check and make sure my machine is working properly but it kind of feels like you just want us to go away
Response from the owner:Thank you for the 5 stars Tonya!


“Wes was punctual, friendly and knowledgeable! He thoroughly diagnosed our heat pump issues, answered our questions and explained our options. Thank you, Wes!”
- Marianne S.

“Our technician Daniel Manzo was professional, knowledgeable and very personable. We felt confident in his ability and were impressed with his work output. Efficient. Shared information in an easily understood manner. Would gladly welcome him back anytime to complete any service we needed on our heat pump.
Thank you.”

- Marj H.

“Daniel Manzo was able to come out the same day I called!
He arrived ready to do whatever was needed to get AC working again! He was knowledgeable and explained everything as he went along. He also made sure the unit was in full working order before he left.

Thanks for the rescue and above average service!!”

- Cynthia M.

“Wes was fantastic! He was friendly and professional, attentive to all my concerns and answered all my questions. He is my favorite Mill Creek technician!”

- Melanie R.

“The technician, Daniel Manzo called ahead and let me know that he was on his way. He introduced himself and explained what he was going to do. He was respectful and courteous. After completing the work, he ran through what he did. I ordered Purifil to be added to my system. He came back 2 weeks later and install the unit. Doubled checked everything to ensure that everything was working.”

- James C.

“Excellent service by Anthony. He arrived on time, quickly diagnosed the problem, cleaned the water heater burner and cleared the gas supply to the burner, reinstalled and everything works perfectly. Thank you!”

- William G.
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