Reviews

Excellent
Mill Creek Heating
4.8
Based on 639 reviews
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Colleen B
Great job! Courteous and professional
Mandy
I honestly can't recommend Mill Creek enough. Great service every time and we are on their yearly plan so it's been very nice.
Troy Gaul (Gmony88)
They always provide excellent service!
Andrea Scoltock
Always courteous, on time and professional!
Tim is great, very nice and thorough.
Response from the owner:Thank you, Andrea!
Kim Flowers
We received polite, professional, and friendly service. Very thorough.
Response from the owner:Thank you!
Carol Ovesen
nancy borschowa
Response from the owner:Thank you for the 5 star review Nancy!
Jessica Contreras
I signed up for the 2-year maintenance plan, and it’s been great. Scott Williams came out on time, was friendly, and did a thorough job. The plan is a good value and includes tune-ups for both heating and cooling plus new filters each visit. Highly recommend!
Response from the owner:Thank you for the review Jessica! We’re glad to hear that Scott provided such great service. We appreciate your recommendation and look forward to keeping your system running smoothly.
Michael Thompson
We had a heat pump break down leaving us with no air conditioning during the hot days. We called Mill Creek Heating and they were able to promptly send a tech out. The tech, Scott Williams, was able to diagnose the problem immediately. We discussed the issue and why the same part failed twice on a 5 yr old unit. We are in the country and at the end of the power line having power blips. He suggested we install a surge protector for the heat pump. That made sense as we have them on our computer and well pump. Scott could have just fixed the current issue and left but listened, gave a really good solution, resulting in a very satisfied customer.
Response from the owner:Thank you for sharing your experience Michael! We’re so glad Scott was able to quickly diagnose the issue. We appreciate you trusting Mill Creek Heating to take care of your comfort.
Austin Silbernagel
Response from the owner:Thank you for the 5 star review Austin!
Miriam Salinas
Response from the owner:Thank you for the 5 stars Miriam!
john carriere
Our very old A/C stopped working this summer (2025) and we reached out to Mill Creek Heating. Their technical repairman arrived the same morning, diagnosed the issue and made the repair within the hour. AND this was during a week of a heatwave of 90 + degree temps so they were very busy but got us up and running immediately. We plan to continue using Mill Creek Heating and sure appreciate their quality work!
Response from the owner:Thank you for your review, John! We’re so glad we could get your system running again during the hot weather. We look forward to helping you anytime you need us in the future!
Alice Lasswell
Anthony Nunez serviced our system last week and did an excellent job! He was friendly, knowledgeable and thorough.
Response from the owner:Thank you for the review Alice. Anthony is a wonderful service tech!
Mark Mikula
As reluctant as we were to replace our air conditioner that failed on us too early, we were grateful that Mill Creek Heating was able to consult with us and install a heat pump in its place. The entire team at Mill Creek was great from the technician, who initially diagnosed the issues with the old equipment, to the sales consultant, who advised and provided proposals, to the installers who were able to get new equipment in place in one day. Communication was seamless and responsive. Highly recommended.
Response from the owner:Thank you for sharing your experience with us Mark! We are so glad our team could help you find the right solution and get everything installed quickly.
Anmarie Ruiz
Great tech, on time and efficient.
Response from the owner:Thank you for the review Anmarie!
Hillary Warner
Really liked our service tech- so thorough. Spent time figuring out issues we were having with our geothermal and finding solutions. Thank you!
Response from the owner:Thank you for the review Hillary, Michael is a wonderful technician!
Peter W
I have a great experience with Mill Creek overall services. Justin is very knowledgeable, friendly and follow through on each step of process. They completed project timely. Competitive price. From other bids, I selected Mill Creek not just for the price but great customer service. Very recommended to checkout this company if you need their services. Thank you. We replaced the AC unit
Response from the owner:Thank you Peter, we’re thrilled to hear Justin and our team were able to provide you with knowledgeable, friendly, and timely service. We truly appreciate your trust in choosing us.
Veertec
I would highly recommend, and will use them again and woukd recommend them to anyone I know looking for a system.

They were professional great at answering questions. Took time to hear what I wanted and building the right unit for the home and needs I wanted.

Cleaned up everything as if they were never there at the home.

Install was smooth and done on time, And the instal team was extremely knowledgeable and great to work with.

You would be missing out if you did not at least hear them out or talk to them.
Response from the owner:Thank you for the review Veertec! We appreciate the review and we look forward to working with you in the future.
Rhonda Meidinger
On time , reviewed options and costs. Didn’t try to sell me any extras. Fast , thorough and efficient. Highly recommend
Response from the owner:Thank you for the review Rhonda!
Joshua Hollin
Our technician Michael was very professional and thorough for our service today. Mill Creek heating is always great to work with!
Response from the owner:Thank you for the review Joshua!
Gina Audritsh
Thank you for fitting Sabin today. Great service and great company!
Response from the owner:Thank you for the review Gina!
James Audritsh
Called and had a tech on site within 2 hours. Diagnosed and repaired within an hour. They are always kind and helpful. I recommend Mill Creek to anyone that needs HVAC service. Thank you for always being so helpful. James
Response from the owner:Thank you for the review James! We couldn't do this without all of our wonderful customers!
Corey Lohman
Michael was awesome, responsive and went above and beyond for our plugged condensate.
Response from the owner:Thank you for the review Corey! We are so thankful to have Michael.
Sandra Langlois
Technician was very prompt and professional. Got the service for air and heat handled he also was very patient with all my questions. A very good experience.
I recommend them highly.
Sandy L
Response from the owner:Thank you for the review Sandra. Scott is wonderful!
William Copenhaver
Marina Tedesco
We had a new air conditioner installed. Everything was done in timely manner. All my questions were answered and everything was cleaned up afterwards.
Response from the owner:Thank you for the review Marina!
Terri Vasche
Great maintenance service. I was surprised that the anti-allergy part was so expensive. Andy explained the that the entire front had to be replaced. He has great customer service skills and we would like to have him be our regular maintenance provider.
Roger Downing
Tim is great. Very thorough and competent. We had a very technical issue with our system and he diagnosed it and fixed it. He also has high integrity and is an asset to Mill Creek.
Mill Creek is a very honest and trustworthy company to work with.
We highly recommend them.
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Stephen Lucas
Response from the owner:Thank you for the review Stephen!
Maria Sanarov
Came next day and resolved the problem perfectly.
Response from the owner:Thankyou for the review Maria!
Kevin Crowell
Paul my technician was very professional and courteous. He explained his maintenance checks and how my HVAC system tested out.

Thank you
Response from the owner:Thank you for the review Kevin. We are glad Paul did such a good job out there.
Cheryl Blankenbaker
They have always been helpful great service
Response from the owner:Thank you for the review Cheryl!
Laurie Hanslits
Love the great service and he was very professional!
Response from the owner:Thank you for the review Laurie! 🙂
Traia Campbell
Response from the owner:Thank you very much for the stars.
Katrina McElfresh
Easy to schedule. The tech was knowledgeable and friendly. After using several heating and cooling business, this is one to choose. Very happy with them.
Response from the owner:Thank you for the review Katrina. We look forward to working with you in the future. 🙂
Julie Rauch
Efficient, yet thorough service. Very professional, friendly, and knowledgeable technician. Was able to make a same day appointment for an HVAC leak. Highly recommend!
Response from the owner:Thank you for the review Julie!
Jim Soll
Justin did an excellent job managing, communicating, and insuring the new heat pump and air handler were installed on time and has continued followup with an inspection issue. He is the best!
Response from the owner:Thank you for the review Jim. Justin is outstanding and we are thankful to have him!
Belinda Deeds
Wes did a great job coming out to the house and helping us with our AC unit. He was prompt and very informative. He gave us some really great advice and gave us some extra care on our unit at the end of his day. He let us know that we could give him a call if we needed any help in the future. I am very thankful for his integrity and kindness. Our AC works very well now!
Response from the owner:Thank you for the review Belinda. Wes is wonderful and we are glad to hear everything is working great with your HVAC. 🙂
Courteney Sakai
Very professional and quality service! We really appreciate Mill Creek Heating service every time. We have had Scott every service and really appreciate his knowledge.
Response from the owner:Thank you for the review Courteney! Scott is very knowledgeable and we are so thankful to have him! 🙂
Richard Angyal
Andy who repaired gas water heater was perfect for the job. He was very knowledgeable and friendly!
Response from the owner:Thank you for the review Richard! Andy is wonderful! 🙂
David Briney
Outstanding work. I had an older geothermal system that needed to be replaced and upgraded. Chris came to the house right on time and after looking over everything very thoroughly, he recommended some improvements to the ducting and recommended the variable speed Waterfurnace Series 7 units (which now also allows me to use the standby generator during power outages without worries of overloading it).
Shon and Landon, who did nearly all the installation work, were the best. There is literally nothing I can think of that they could have done any better. Every morning they called a little ahead of time to let me know they were coming, were very courteous and respectful when they were inside our living space and they totally cleaned up after they were finished every day. But, even more important to me was their level of craftmanship and attention to detail which was top notch.
Everything is working perfectly and I would definitely recommend these guys. Thank you!
Response from the owner:Thank you for the review David! We are so glad everything is working out great for you. 🙂
Price Family Trees
Great service and advice from Daniel! On time, great work as always!
Response from the owner:Thank you for the review Price Family Trees.
Ken Pugh
Friendly and efficient! Daniel was right on time and did a great job! Our Puppy liked him too!!
Response from the owner:Thank you for the review Ken!
Ryan Stevenson
Response from the owner:Thank you for the 5 stars Ryan!
Lynn Frank
Exceptional customer service and technician services. They doo good work and stand behind it. Those are rare attributes in this era.
Response from the owner:Thank you for the review Lynn!
John Nelson
Daniel was friendly thorough, knowledgeable and quick. Very pleased with the company
Response from the owner:Thank you for the review John! Daniel is a great technician! 🙂
Bradley Dayton
Mill Creek heating and cooling have been able to help us with our AC same day as we called (both times). They seem to have our best interest in mind and not try to just sell us a new unit. Very pleased with our experience and their customer service!
Response from the owner:Thank you for the review Bradley! We are glad everything is fixed and you are back up and staying cool. 🙂
Sharing Light
I called this morning and received a quick call back and was able to be scheduled for AC evaluation and repair today. Fortunately the tech had the parts on hand and we have cool air again! I was expecting to be put off for a week or two given the heat we’ve been having and am very pleasantly surprised that we are up and running again so quickly. Their teamwork seems to be spot on and the tech was pleasant, knowledgeable and efficient.
Response from the owner:Thank you for the review! We are so glad everything is working again for you! 🙂
Diego Vaca
Wes and Daniel were awesome to work with! Super friendly, professional, and really knew what they were doing. They made the whole process easy and took the time to explain everything without making it feel overwhelming. You can tell they genuinely care about doing a great job. Big thanks to Wes, Daniel and the Mill Creek Heating team — highly recommend!
Response from the owner:Thank you for the review Diego! Wes and Daniel are outstanding! 🙂
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Gas Furnace Maintenance in Salem, OR 97306

“The technician was personable and on time. He was very patient in explaining things to me as I have two zones and wanted to be sure which registers worked in which zones.
I have a service maintenance agreement with this company and have been very pleased with their attention since. They did the install for new construction two years ago”

- Peggy M.

Heat Pump Maintenance in Salem, OR 97301

“Satisfaction and Confidence in the quality servicing of the heat pump system; Well prepared, thorough, efficient service; Answered all our questions and left us with a clear description of the work. Highly recommended.”

- Margaret A.

Maintenance Maintenance in Salem, OR 97306

“Great service, great people. Danill M was our tech today. He was super kind and informative through the whole process. We held a conversation throughout most of the job and he still managed to get outta here pretty quick. The only hvac company we recommend!!! 🤘🤘”

- Zach B.

Ductless System Maintenance in Salem, OR 97301

“Daniel M and Tim W did our yearly maintenance today. I definitely want to give them 5 stars because they are stars in the service world. They worked well together and were efficient . They were knowledgeable and shared information clearly. Daniel had reviewed the notes on my unit so when I referenced something from 2 years back, he knew what I was referring to and made sure all was well related to that issue. They are super conscientious and personable. They chat a bit with you to make that connection but then go about their work. Great guys who provided excellent service.”

- Diane B.

Heat Pump Maintenance in Salem, OR 97302

“This was my first experience with Mill Creek Heating. We had an issue with our pool heater. The technician Andy Nash did an excellent job and was most personable”

- Norman G.

Air Conditioning Replacement in Stayton, OR 97383

“Very nice employees! They did a fantastic job replacing & installing my AC. Plus they were fast & got it done before the heatwave hit!
They made the AC purchase as enjoyable as possible. I wish I would’ve purchased my furnace from them. I highly recommend!”

- Penny D.
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