Reviews

Excellent
Mill Creek Heating4.9
Based on 838 reviews
Michele Evans
2 days ago
Wes did a terrific job of getting all three of my ductless heating and cooling units working perfectly plus he was a really nice, easy to work with person!
Roger Polachek
6 days ago
Wes was a great hvac guy. Quickly diagnosed and solved problem.
Heather Peffley
1 week ago
Vicki Emery
2 weeks ago
dave huffman
2 weeks ago
Ac went out on Saturday morning they had it fixed within 2 hr after call and cleaned excellent prompt service
Vicky Bolen
2 weeks ago
Response from the owner:Thank you for the 5 star review Vicky!
Nancy McPhail
2 weeks ago
Scott spent over two hours basically rebuilding our gas fireplace. Tone and money well spent; it works like a new one. Thank you, Scott, for your diligence, skill and gracious manner!👍
John Merrill
2 weeks ago
Would not recommend. Have had a mass exit of long time employees. I was quoted $200 for a diagnostic check. I could tell the tech was confused. No communication. But did not get fixed and billed over $400. Never again will I use or recommend this company.
Bill Kernan
2 weeks ago
Mike is a great technician. He just finished the annual maintenance check of my Waterfurnace Series 7. He was thorough. He was patient with all the questions I asked him and was friendly.
Caleb Gray
3 weeks ago
Awesome as always. Friendly service, quick to do the repair and a good price.
Cheryl LaBronte
3 weeks ago
Annette
3 weeks ago
Redcape
3 weeks ago
Daniel from Mill Creek Heating came to our home and helped us troubleshoot our heat pump. He was very professional and just a really nice guy who is knowledgeable and honest. If you want an honest HVAC tech and good company I highly recommend Millcreek Heating. Thank you Daniel! We also signed up for the maintenance program which is very reasonable! Price reflected in the total cost. Can’t praise enough!
Corinna Newbill
4 weeks ago
Very nice, polite and professional.
Rick
4 weeks ago
Doug Comstock
4 weeks ago
Called mill creek heating on a Friday afternoon. They sent Scott Williams. He arrived within 2 hrs of making the call. He was professional and efficient. Had to replace multiple parts and had us up and in ac within an 3 hr of making the phone call. Thanks folks for the quick and helpful service.
Robert Kaplan
4 weeks ago
This guy is was awesome. Super informative and helpful in his affect.
tonya rapp
4 weeks ago
Edit : well had another company come out to clean what you said you already did. They blower wheel was removed and was so dirty and is why is kept freezing over, I wish I could post the pics they gave me of the work you failed at so I could post. If you guys want to be lazy and not do the work that you are being asked and paid for just tell your clients, this air conditioning system is for my business and is required for me to operate it is absolutely embarrassing and unacceptable that you guys could not come out and complete the work when three different technicians came out and all three refuse to remove the wheel. And stated it was not dirty which was a complete lie! Having to change my review down to one star and it's very upsetting called you guys out a year ago because we were having problems with the other company cleaning our air conditioner your technician advised that my blower wheel needs to be removed from my machine every 6 months and cleaned, what you guys have come out and done twice and now all of a sudden I have had over three technicians and a boss at my house my blower wheel has not been removed an my machine is still freezing over causing me to have to cancel my day because this is located in my business. I'm really at a loss of words you're one of the largest companies around and I don't understand why you don't have a technician that can remove my blower wheel as you have done in the past. Instead you keep sending someone out that does not remove the blower wheel an tells me everything is working properly and as soon as they leave my machine freezes over. My machine is less than 6 years old and considering a very experienced technician said the blower will needs to be removed and that is the only thing that fixes this problem I am not understanding why you guys do not fix my problem when I am willing to pay. Considering the multiple conversations and problems there has been with my unit and getting it clean this time I would definitely expect to have heard from someone to check and make sure my machine is working properly but it kind of feels like you just want us to go away
Response from the owner:Thank you for the 5 stars Tonya!
Bonnie Pavel
1 month ago
Mary Koster
1 month ago
I always have the same person for maintenance and he is very efficient and kind
Donald Paluska
1 month ago
I have never had a service technician be so thorough. Scott did a great job.
Jim Vick
1 month ago
Miranda Larson
1 month ago
Maria Gonzalez
1 month ago
He Was unable to detect any noise at the time I will record the noise and let the tech know


“As always, incredible service! Your people are the best. Waterfurnace Georhermal Equipment is top notch and wants top notch service, which you always provide.”

- Rob E.

“Called due to furnace only blowing cold air, they were very quick and came out next day even though I'm out of their usual service area. The technician was extremely nice and friendly and got it done quickly, he explained exactly what he did and what was wrong. Will definitely be recommending and using in the future”

- Kristan C.

“We were very happy with Mill Creek's service. Our renter called us Saturday, late morning because the furnace would not stay on. He said he had space heaters, and it wasn't terribly cold so we called it in as a nonemergency service request. Before noon on Monday the furnace was back up and running and the service charge was very reasonable. We are glad we don't need them often, but we are beyond grateful that they are there when we do.”

- Mark M.

“Daniel is an excellent representative of Mill Creek Heating. We bought an older home this summer and in addition to the normal maintenance service we needed a tutorial on how to operate the heating and cooling system. He was patient and very thorough. We. couldn’t be more satisfied with the service we received..”

- Ken & Debbie j.

“Scott provided excellent explanation and shared pictures regarding our furnace function, service needs, ongoing maintenance scheduling.”

- Margaret A.

“Had my first maintenance appointment after Mill Creek replaced my furnace and AC. On time, professional, attentive and thorough. Highly recommend and will continue doing business with them. Thank you!”

- Makai K.

“Scott (?) was great. He spent a lot of time checking everything out. He repaired an opening at bottom of furnace. Subsequently we realized we had a rat visitor (!)..
He also revealed we had corroded batteries in the thermostat and replaced them. He let us know that the brush wheel (?) was quite dusty and that we could arrange for it to be cleaned next visit. We are quite satisfied with the service.”

- Glena P.
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