Archives: Reviews
“Daniel is an excellent representative of Mill Creek Heating. We bought an older home this summer and in addition to the normal maintenance service we needed a tutorial on how to operate the heating and cooling system. He was patient and very thorough. We. couldn’t be more satisfied with the service we received..”
“Scott provided excellent explanation and shared pictures regarding our furnace function, service needs, ongoing maintenance scheduling.”
“Had my first maintenance appointment after Mill Creek replaced my furnace and AC. On time, professional, attentive and thorough. Highly recommend and will continue doing business with them. Thank you!”
“Scott (?) was great. He spent a lot of time checking everything out. He repaired an opening at bottom of furnace. Subsequently we realized we had a rat visitor (!)..
He also revealed we had corroded batteries in the thermostat and replaced them. He let us know that the brush wheel (?) was quite dusty and that we could arrange for it to be cleaned next visit. We are quite satisfied with the service.”
“Daniel is a great tech. He answers all my questions, helps me understand the work. If he’s held up he texts me and lets me know the approximate time of arrival. Daniel is very personable, I give him and his work an A+!”
“Your guy went right to work on maintenance and also installed a new filter. He then talked with me before installing a new Pea trap pipe for better cleaning in the future”
“Had our annual maintenance checkup last week. The young man who came did a very thorough job servicing all parts of our Water Furnace geothermal heat pump. He even vacuumed out the fan housing and flushed the condensate pump. Our fan has been running continuously regardless of the thermostat setting. He checked this and found a stuck relay in our thermostat. We were very pleased with his service and his pleasant attitude.”
“Daniel was great! Very professional and knowledgeable. He answered all my questions satisfactorily. He also was very non-invasive, we barely knew he was here. Thank you Daniel”
“Scott did a great job on the maintenance of my gas furnace and kept me informed as he worked.”
“What a team: Landon and Shon. Quality young men, a tribute to the organization. Well spoken, very knowledgeable about the equipment and 100%
professional in the installation. They explained in detail how the furnace works and how to use the thermostat.
My wife and I are most appreciative of their performance. It is rare today to find such quality in our younger generation.
thanks again to both Landon and Shon.”
“I always get fast, friendly, and professional service from everyone I work with at Mill Creek Heating. They do annual maintenance, and sometimes a repair, on my furnace and air conditioner.”
“This was our first experience with Mill Creek Heating, when we called them to repair our gas furnace. The Service Technician, Anthony was very professional, reliable, extremely knowledgeable and communicated with my husband during the entire process. He was able to diagnose and fix the problem quickly, where other companies we had come out were unable to diagnose the error codes on the gas furnace. We highly recommend this company and will use them in the future.”
“Daniel was Fantastic, he explained everything was very thorough. He was on time and very nice, we will probably have to buy new heat pump and will have no problem buying it from Mill Creek if Daniel could install it for us.”
“Scott is a very knowledgeable Technician did an awesome job!”
“Daniel did an excellent job today with our maintenance service. He was prompt, friendly and clearly explained his findings. Thank you so much!”
“It was a pleasure meeting Andy. He was very professional and thorough in his service of our furnace.
I am so pleased with Mill Creek Heating! I recommend you to everyone!”
“I scheduled an early season maintenance and tuneup. Scott showed up on time and I watched him do a thorough and complete inspection of the heating system. He explained what he was doing and gave me confidence my heating system would perform properly through the winter.”
“Daniel listened, and helped clear up an issue while he was here for fall maintenance. Excellent service, friendly and courteous.
I hope he is always assigned to do our seasonal tuneups!”
“We recently purchased a Trane furnace and air conditioning system from Mill Creek and are very pleased with the results. They discovered damaged ducts in our crawl space during the commissioning stage and included the cost of the repair in their estimate. After the installation, they designed a cover to prevent possible injury from the heat of a flue that was near a doorway. The installation crews were knowledgeable, timely, efficient and met all of our needs. We have recommended them to our family and friends because of their excellent work and customer service.”
“Came out found the problem and gave us a quote. Very efficient and professional”
“Scott was very knowledgeable and quick to recognize the problem. I’m very thankful to have my furnace working well again.
Thank you”
“Tech did a very good thorough job. Explained everything at the end.
Price of maintenance especially for two systems seems really high.”
“We’ve been going through Mill Creek for 20+ years. They always do a thorough job and always come pretty close to the time scheduled. Daniel was friendly and did a great job replacing a part.”
“Daniel was our service technician and he was very thorough, knowledgeable, and explained everything.
Jeff”
“Since 2017 our heatpump has been serviced twice a year with the cozy plan. We've never had a negative experience with any service technician. They are on time, friendly & professional and are able to answer any questions we have. MillCreek must be doing something right when hiring a technician. Today Daniel R. was at our house and he was on time, friendly & very professional. Thank you!!”
“Shon and Landon were very thorough checking the installation of a furnace and air conditioner. They kept us updated on their progress throughout the installation. We were satisfied with their work which resulted in this 5 star review”
“Daniel did a wonderful job. He is always very respectful of my property and is careful with the large ladders Mill Creek uses.
Thanks again and I will see you in the Spring for my air conditioning unit.”
“Technician was very professional and did an excellent job. We will continue to use Mill Creek Heating. Highly recommended.”
“Daniel was a pleasure to have in my home. He was kind as he professionally serviced my units. He is a shining star bringing light into the atmosphere. The yearly maintenance contract has met and surpassed all of my expectations.”
“Did a great job, very professional company, easy to work with and there staff do a great job.”
“Wes was awesome! Very professional and friendly. Answered all my questions and was super helpful. Great service. Thanks!!”
“The technician was personable and on time. He was very patient in explaining things to me as I have two zones and wanted to be sure which registers worked in which zones.
I have a service maintenance agreement with this company and have been very pleased with their attention since. They did the install for new construction two years ago”
“Satisfaction and Confidence in the quality servicing of the heat pump system; Well prepared, thorough, efficient service; Answered all our questions and left us with a clear description of the work. Highly recommended.”
“Great service, great people. Danill M was our tech today. He was super kind and informative through the whole process. We held a conversation throughout most of the job and he still managed to get outta here pretty quick. The only hvac company we recommend!!! 🤘🤘”
“Daniel M and Tim W did our yearly maintenance today. I definitely want to give them 5 stars because they are stars in the service world. They worked well together and were efficient . They were knowledgeable and shared information clearly. Daniel had reviewed the notes on my unit so when I referenced something from 2 years back, he knew what I was referring to and made sure all was well related to that issue. They are super conscientious and personable. They chat a bit with you to make that connection but then go about their work. Great guys who provided excellent service.”
“Great service as always. Very thorough and detailed even with it just being maintenance. Keeps us running smoothly!”
“Timely, professional, courteous, efficient”
“This was my first experience with Mill Creek Heating. We had an issue with our pool heater. The technician Andy Nash did an excellent job and was most personable”
“Thorough analysis, inspection and maintenance service done. Answered all questions and concerns, was very professional.”
“Very nice employees! They did a fantastic job replacing & installing my AC. Plus they were fast & got it done before the heatwave hit!
They made the AC purchase as enjoyable as possible. I wish I would’ve purchased my furnace from them. I highly recommend!”
“I would highly recommend, and will use them again. I would recommend them to anyone I know looking for a system.
They were professional great at answering questions. Justin took time to hear what I wanted and building the right unit for the home and needs I wanted.
Cleaned up everything as if they were never there at the home.
Install was smooth and done on time, And the instal team was extremely knowledgeable and great to work with.
You would be missing out if you did not at least hear them out or talk to them.”
“You proved to be the company I thought you were when my wife and I selected you to replace our twenty five year old Geothermal system approximately two years ago. When we had a breakdown last week you responded that day and diagnosed coaxial failure, defective from the factory. A major problem! Ninety degrees in the house. Somehow you got the part in a few days and sent two incredible people to do the warranty work. Removing the old part and replacing was more difficult than installation. Thank you for being the trustworthy company we hoped you were when we selected you!
You are in the right honest business to serve our community. A rarity these days.”
“I wasn't home, but Scott was very helpful. He replaced the thermostat and answered my questions over the phone.”
“Wes serviced our units and was very thorough. Mill Creek is the best.”
“Technician was very professional and knowledgeable!”
“Great fast service! I’m very pleased with Millcreek Heating! My air conditioner was not working, they had it fixed on the same day I called in for a reasonable price. The staff is very friendly and knowledgeable!”
“Arlen was here on time, knowledgeable and patient with our questions! He was very professional and courteous.
Thank you Arlen for taking care of us and fixing our air conditioner!”
“Outstanding work. I had an older geothermal system that needed to be replaced and upgraded. Chris came to the house right on time and after looking over everything very thoroughly, recommended some improvements to the ducting and recommended the variable speed Waterfurnace Series 7 units (which now also allows me to use the standby generator during power outages without worries of overloading it).
Shon and Landon, who did nearly all the installation work were the best. There is literally nothing I can think of that they could have done any better. Every morning they called a little ahead of time to let me know they were coming, were very courteous and respectful when they were inside our living space and they totally cleaned up after they were finished every day. But, even more important to me was their level of craftmanship and attention to detail which was top notch.
Everything is working perfectly and I would definitely recommend these guys. Thank you!”
“Michael was very knowledgeable and able to diagnose our system quickly give us good advice and remembered being here before to help us years ago and we will use him again if we have problems in the future great to have a company that keeps their employees thanks for being good to your people”
“System giving error message. Technician thoroughly inspected all aspects and removed the issue.”
“Tim was great. Never really found anything that was causing the windows to fog upon start. Have a couple things to monitor”
“We have been using Mill Creek for years and they have always provided top quality service. We appreciate that they are not only knowledgeable but work with care and integrity at solving our concerns and have great attention to detail.”
“Technician Dan M was very competent, personable and respectful. I appreciate that the service can be completed while I continue to work in my home office. I appreciate the convenience of Mill Creek Heating.”
“Technician did a great job. Fast and very informative.”
“As always great work and service by Sco tt”
“The service person was t was knowledgeable and dis a good goid in a reasonable amount of time! Would use your company again!”
“I contacted Mill Creek my heat pump was not working. They said fully booked would come the next day. They called me back. They made
an opening and came out the same day. Repaired the heat pump on first visit. The receptionist was very professional as well as the booking individual. The repairman was polite, efficient and answered my questions. This was my first experience with Mill Creek. It will not be my last. Great people all of them. I am older and so grateful they were nice. Thank you very much!”
“Great service! He answered all questions, he was patient, informative and thorough.”
“Your employee showed up at the time that had been arranged. He worked diligently on the problem we had with our heat pump. He solved the issue and arranged future work that will assure the heat pump will work on a longer term basis. I was completely satisfied with his efforts and look forward to the long term solution.”
“The Best! Knowledgeable staff, responsive, friendly. What more can you ask for?”
“We purchased our AC unit from Mill Creek 3yrs ago…Had issue with AC & condensation pump not coming on at all.. Wes came out and found that it was the pump that had gone bad. He didn’t have a replacement pump because he had used it on service call before mine. He drove to get one and returned, which was great because most places say they would have to come back tomorrow, I’ve had it happen before..
He replaced the pump and made sure everything was working. Have had regular maintenance done with Mill Creek several times and have been happy with service.. Wes was very knowledgeable and did a great job!!
Thank You Wes & Mill Creek”
“Ken came, diagnosed the water heater issue, called the company and advocated for us. This water heater has given us issues since moving into our new home in August of 2023. Ken got the company to realize this water heater has been worked on numerous times without a resolution. Once the water heater company listened to information Ken gave them, they agreed to replace the water heater.
Ken and another person came today, 05/22/2025 and replaced the water heater. We are so relieved and finally have hope the new water heater will be the solution after almost 2 years of dealing with hot water issues and alarms going off.
A big thank you goes out to Ken for advocating on behalf of the customer.”
“Tech was knowable and efficient, an excellent employee to have.”
“Have used Mill Creek for over 10 years They are everything a consumer is looking for: personal, knowledgeable, punctual. They give accurate information about what you may need, but never push you to buy. My technician, Daniel Manzo, has serviced my furnace and A/C several times. Not only a great employee but a trusted friend. If Daniel is here, I know my home will be well cared for and maintained. Daniel and Mill Creek are outstanding!”
“Wes was GREAT! Very polite, courteous and even paid attention to our puppy. Very efficient and thorough with his inspection and assessment of the equipment. ⭐️⭐️⭐️⭐️⭐️ !!!!!”
“Andy was able to come early to accommodate a vet appointment in the afternoon. Getting the furnace back on line was quick. Thanks for the great service!”
“Scott did a great job. He is thorough with maintenance, answers my questions, and explains how to take care of things between maintenance visits.”
“Great service. Explained new thermostat very thoroughly.”
“Scott was efficient, kind, explained all he was doing. He worked within tight spaces and stayed with the task until finished. I have always felt safe with him in my home.
In addition to servicing the AC he cleaned portions of the furnace.”
“Excellent service
Answered all my questions.”
“Excellent, efficient, and meticulous care in inspection and maintenance of gas furnace, air conditioners, and gas-burning parlor fireplace: a genuine professional, and a genuine pleasure with whom to deal.”
“Very detailed check items 2 or 3 times made sure running efficient. Your team is outstanding. Friendly and detailed. Thank you all. For quality services and maintenance”
“Prompt, quality service. Have always been happy with the work completed by your workers.”
“Very professional service. Everything was checked, cleaned, and repaired.”
“Scott was very professional and thorough in doing our annual maintenance.”
“We have been with Mill Creek Heating since moving to Keizer 7 years ago. The technicians have always been on time, polite, efficient and ready to answer any questions that are asked. We have never had any negative issues with their service and highly recommend them to anyone seeking dependable service.”
“Able to get a quick appointment set. Service person was prompt, very friendly and went out of his way to find a replacement part.”
“The technician was great. He was professional, listened to my questions and comments about the AC. He explained what he was doing.”
“Very good review as always, Daniel Manzo did exl. service . Would recommend Mill Creek .”
“Technician Daniel was courteous, professional, considerate of our home (shoe covers) cleaned and returned work to best condition. We would strongly recommend for your HVAC wants and needs.”
“Very nice young man, polite, professional, got the job done.”
“Michael always does a great job! He is friendly
Kind and knowledgeable.
Mill Creek Heating and Air has been servicing
Our home for about 5 years and we have always been pleased with their service.”
“Outstanding service From Brian and Tim. Thank you.”
“Our furnace stopped working about noon. I called Mill Creek Heating as they service our furnace? A repairman was able to make it to our home by about 3:00. He was able to determine the problems and fix the furnace. He did a great job, was friendly and cleaned when he was done. GREAT JOB!”
“Prompt response when our furnace stopped working. Andy did a great job of diagnosis. He fixed a program problem.
He then added 2 surge protectors to hopefully prevent another problem as well as protect the other parts of the system.”
“On time super friendly found problem fast very professional”
“Very professional, very informative. They did a great job! Zach and the installers were very friendly and courteous, would definitely use again and recommend.”
“Guys were great. On time got the job done. Always cleaned up after themselves. Always friendly. Good crew.”
“Excellent job from Tom's introduction, Kendrick,Evan and Douglas on the installion crew. a fantastic job by one and all including the office staff. A big thumbs up Thank You 👍”
“The installers were young but knew what they were doing to troubleshoot whatever came up. They were right there to help from the first time I called & couldn’t have been more helpful & professional. They even brought a thank you gift on final inspection. They are old school professionalism totally. Highly recommend them.”
“It was time to make a decision on costly repairs or replacement of my AC unit. I had been working with another company, but wanted to get some other quotes. There are dozens of HVAC options out there, so I asked some family and friends for recommendations. The only common name I was given, was Mill Creek. From the initial call with Mandi to meeting Zach for an assessment, and repeated calls with my questions… I couldn't have had a better experience. This continued through install and follow up. I actually ended up replacing my furnace and AC unit, and felt educated and informed without any pressure or regrets. Zach identified some minor corrections during the final walk through, and I had a few questions that will be addressed, but the service and time I have been given was excellent. Mill Creek has made this experience feel seamless for me and my family. Replacing these kinds of units is a significant financial decision. I can't thank the team enough, and I'm already enjoying the new comfort in my home.
Thanks again, and I look forward to continued service and maintenance with this company.
Makai K.”
“Jennifer and Bryan are my hero's! Thank you so much for super prompt service and being wonderfully friendly. Thank you!”
“New home needed an HVAC replacement. Mill Creek scheduled me within a week and the installation was quick and flawless. Justin was great to work with.”
“Recently I had a failure with my AC unit. I was referred to Mill Creek Heating by a friend. Zach Holt came out and checked my system and gave me several options for repairs or replacement. After selecting an option to replace both heating and AC units Zach got all incentives from the state. The replacement was scheduled, the crew was on time and I was very impressed by the quality of their work. They finished the installation in a timely manner, cleaned up, and explained the system to me. Very satisfied with the installation, and would recommend Mill Creek.”
“Very experienced and helpful technicians. Did excellent job.”
“How do you get a new furnace installed and operating 3 days before you leave for vacation in the winter! Valarie knows how! The process of installation, new thermostat install and the coordination with the neighbors was AWESOME. She was in touch with us along the way and made the process seamless! Thank you!”
“Extremely happy with the work Mill Creek provided. Would recommend highly.”
“We are always very satisfied with the service we receive from Mill Creek. They are thorough, prompt, professional, and friendly.”
“This was the second time we have used Mill Creek Heating and have been very pleased with the friendliness and professionalism of the technician. They were there on time, explained what they were doing, and left me feeling confident in the work they performed.”
“I am so impressed with everyone at Mill Creek. They are all professional, friendly, courteous and the work was done quickly and efficiently. I would recommend them to everyone. Thanks Mill Creek.”
“They always make time to explain everything and they are very professional. We appreciate this so much, great company to work with. Always quality work!”